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Troubleshoot Tap to Phone Issue Caused by Date & Time Settings

Jamie B
Jamie B
• Updated

If you're experiencing issues with Tap to Phone, follow the troubleshooting steps below.

Check Date & Time Settings

Some businesses on iOS have reported issues related to their Date & Time settings. To troubleshoot, check your device settings, as the problem may be caused by the 24-Hour Time and Set Automatically options. Our development team is aware of this and is currently working on a fix.

  1. Open the Settings app on your iPhone.

  2. Scroll down and select General.

  3. Select Date & Time.

  4. Turn off 24-Hour Time.

  5. Turn on Set Automatically to automatically set your time zone.

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