Tap to Phone allows customers to pay by simply tapping their contactless-enabled credit card, debit card, or mobile device (such as a smartphone or smartwatch) on a compatible device—no credit card reader is needed.
Tap to Phone supports all major credit and debit cards with the NFC icon and digital wallets, like Google Pay, Apple Pay, and Samsung Pay. You can start accepting credit cards as soon as you sign up for Vagaro Credit Card Processing by connecting your Apple ID to your merchant account, which only takes a few moments.
Tap to Phone is currently available in the United States, the United Kingdom, and Australia. This feature is not available to businesses in Canada at this time.
Prerequisites: This feature requires Credit Card Processing and a compatible iPhone. Tap to Phone is not available on an iPad.
Vagaro businesses using Tap to Pay will pay the following processing fees per transaction:
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United Kingdom: 1.15% + £0.27 per Tap to Pay transaction.
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Australia: 1.90% + $0.12 per Tap to Pay transaction.
Tap to Pay requires an iPhone XS or later and running iOS 16.7 or later; however, updating to the latest iOS version is recommended for best performance. See the following articles to learn more:
In the United Kingdom, depending on your issuer, the customer may need to insert their card into your Vagaro Credit Card Reader because of the Strong Customer Authentication requirements. The card will decline if this is the case. Have them try another card or payment method or charge them with the credit card reader.
Setting up Tap to Pay on your iPhone requires you to link your Apple ID to Vagaro. After connecting your ID, you'll be ready to accept payments right away.
You can connect up to three devices with the same Apple ID.
To set up Tap to Pay:
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Go to the Checkout
screen.
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In the bottom-left corner, select → .
Note
Make sure you've turned off your reader before starting.
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In Tap to Pay on iPhone. Now Available, select Get Started.
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Link your Apple ID with Vagaro.
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Select Continue with This Apple ID to link with the Apple ID shown on the screen.
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Select Use a Different Apple ID to use another Apple ID.
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Once the system has linked your account, you'll see instructions on using Tap to Pay with Vagaro. Select Next to finish the setup process.
The Pay by Card button will change from black to blue.
If you've already set up Tap to Pay on your device, you can process payments from the Checkout screen.
Important
When charging credit cards with tap to phone, ensure your Vagaro Pro app and iOS version are up-to-date. Also, remove any personal credit cards near or attached to your phone to avoid accidental charges.
To charge a customer with Tap to Pay:
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Go to the Checkout
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Select a customer and add items to their shopping cart. For existing appointments or classes, the customer is already selected and ready for checkout.
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In the bottom-left corner, select Tap to Pay. The Tip screen appears.
Note
If you don't see Tap to Pay, make sure you have connected to Tap to Pay or unassigned your credit card reader.
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Have the customer enter their tip amount. The Tap to Pay screen appears.
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Show your phone to the customer and have them tap their device or card on the front of your device. When the process is complete, the Approved screen appears.
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Optionally, send the receipt to the customer.
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