Skip to main content
Vagaro Support Help Center home page

Pin a Chat in Connect

Jamie B
Jamie B
• Updated

Pin your most important chats with your customers when chats flood your inbox.

  • Pinned chat on the Connect by Vagaro app.

    pinned_chat_vpro_2x.png

  • Pinned chat on the web.

    pinned_chat_web_2x.png

Prerequisites: Requires at least one chat with a customer. Connect by Vagaro is not yet available for the Vagaro Pay Desk.

To pin a chat:

  1. Go to Connect by Vagaro:

    • On a Phone or Tablet: Download or open the Connect app.

    • On the Web: Log in to your Vagaro business, then select the Chat Bubble button.

  2. Select the Customers or Team tab.

  3. Open the chat you want to pin.

  4. Pin the chat:

    • Connect by Vagaro App: Open the chat to be pinned, select the Action Three vertically stacked circles, representing a menu or more options icon. menu in the top-right corner, and then select Pin Chat.

      pin_chat_vpro_2x.png

    • Web Version: Hover over the chat to be pinned, select the Action Three vertically stacked circles, representing a menu or more options icon. menu, then select Pin Chat.

      pin_chat_web_2x.png

Comments

0 comments

Please sign in to leave a comment.

For every step.