The Multi-Location screen is accessible only by the Account Owner to share information between groups of business locations. Depending on the selected flagship location and location group, information such as customer information, settings, and pricing, can be shared and synchronized between locations. Each location requires its own business account, monthly subscription, and feature subscriptions. By default, only the business owner has access to these settings; however, you can give employees access to this screen from Access Levels.
For businesses with longer names, you can add a nickname that only the Account Owner can see and search for when managing multi-location settings.
Note
Because only Account Owners can access this screen, there are no Access Levels for Admin or Employee users to view or modify any multi-location settings.
Prerequisites: This feature is available for all Vagaro businesses on the computer, tablet, Pay Desk, or PayPro.
To add an existing business as a new location:
-
Select Settings
→ .
-
Select Add and select New Location.
-
Select Existing Vagaro Business.
-
Log in with the credentials for the business you're adding.
-
Depending on your business, change ownership to the user who just logged in, or keep the current ownership for the business you're adding.
-
If you change the business account owner, select an Access Level, then select Create.
To add a new business as a new location:
-
Select Settings
-
Select Add and select New Location.
-
Select New Business to create a new account and link it to the existing account.
-
Enter the Business Name, Business Nickname, Business Address, Phone Number, Promotion Code (or referral code, if you have one), select a group in the Add Location to Group list (if applicable), then select Continue.
-
Verify your email address and mobile phone number. The system will send a code to your email and then to your phone and ask that you enter those codes on the screen.
-
Select your employees to copy to the new account, then select Continue.
-
Optionally, change the number of licenses, then select Continue.
-
Select the business information and settings to share with the new business. Then select Continue.
Note
Settings for features your company currently has active will be pre-selected to copy to your new location.
-
Review the payment summary for the new account, then select Proceed.
-
Select OK in the confirmation popup. Your new business appears on your multi-location list.
-
To start using your new business account, select the Action
button at the end of the location's row, then select Go to Location.
You can separate businesses with different business account owners from your multi-location setup. Separated businesses retain the information they gained when being added to your business with sharing options turned on.
Important
Only a business with a different business account owner will show the option to remove from multi-location. Note which business you are currently in (by the icon.)
To remove a location from a multi-location business:
Comments
6 comments
Would this work for two separate businesses operating in the same space? For example, a wellness studio that offers multiple classes and services, and a massage therapy business that contracts with the wellness studio, but has its own employees?
Hey Savannah, this feature will work as long as you use two separate Vagaro accounts for both businesses.
Thanks,
Jamie
i am the account owner for 2 locations. the 2nd location I am no longer affiliated with. how do I remove it from my account and cancel the subscription cost for multi location?
Hi Dionne,
If the Vagaro account for the second location is still being used and has been transferred over to the new owner, please follow the steps in Remove a Business from Multi-Location to remove this location. Also, ensure that your credit card information is no longer used to bill that second location.
If you did not give the new owner access to the Vagaro account and they don't plan to use it, you can log in to that second location and cancel the subscription.
Thanks, Jamie
I can't remove one location of multi Location. At the end of the row of the location if I press, it say ‘edit bussiness nickname’ only. What can I do?
Hi Rachel,
You probably can't remove that location because you are the account owner for both locations. You will need to log in to that business and cancel your subscription instead.
Thanks,
Jamie
Please sign in to leave a comment.