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Book Outside Billing Cycle for Memberships and Packages

Jamie B
Jamie B
• Updated

By default, the system does not allow customers to use a membership or package visit to prepay for a service or class session that lands after their billing cycle. However, in Online Shopping Cart, allow customers to book without being required to pay a deposit. In the example below, the customer’s membership renews on the 5th of every month, and we configured this setting to allow customers to book up to 3 days after the end of their billing cycle.

Membership_Booking_Example_2x.png

Prerequisites: This feature requires Credit Card Processing and the Online Shopping Cart.

To configure this feature:

  1. Go to Online Shopping Cart:

    • Phone: Select More This is an icon used to go to the More initial navigation step on the Vagaro website and the Vagaro Pro app. → Settings → Online Shopping Cart.

    • Computer, Tablet, Pay Desk, or PayPro: Select Settings gear → Online Shopping Cart.

  2. Set up deposits for classes and/or services:

    • For services, select Deposits next to Require Deposit or Capture Credit Card at time of Booking Services.

    • For classes, select Deposits next to Require Deposit or Capture Credit Card at time of Booking Classes.

  3. Configure your deposit rules.

  4. Scroll down and toggle on Allow Customer with a Membership or Package to Book Outside Billing Cycle.

  5. Enter the number of days in Book in Advance Limit.

  6. Select Save.

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For every step.