Cancel a Class - Web Version

Click Calendar.

Select the class.

Click Cancel.

Select Cancel only this occurrence to cancel the single session.

Select Cancel the series to cancel all the remaining sessions for the attendees.

Then click Cancel Class.

Here are some examples that illustrate canceling a series:

Example 1: You're offering a Martial Arts class with four sessions. If you select to cancel the recurring class beginning on the first session, this will remove all the remaining sessions for the attendees.

Example 2: You're offering a Martial Arts class with four sessions. If you select to cancel the series starting on the second session, the system will remove the second, third, and fourth sessions.

You'll be able to refund clients who have prepaid beforehand. Click Refund to continue.

Click the Action drop-down menu for the customer, then click Refund. This takes you through the process for refunding cash, credit cards, gift certificates, or packages. Click this link for more information about the refund process: Refund Your Customers.

Click Cancel Class once refunded.

Click Notify Attendee(s) to send a notification to the client about the updated status. This removes the session from the calendar.