A General Tag is a keyword or a phrase that is added to a customer's profile. It can be used as an identifier or as a way to locate a client. For example, you can add a general tag such as VIP to designate specific profiles with a VIP status.
To add a general tag to a customer profile on the web version, follow these steps:
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Click Customers.
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Select the customer.
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Select the Profile tab.
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Click Edit Profile.
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Enter a General Tag in the box under General Tag.
You can enter multiple tags separated by commas. Then click out of the box to see the general tags you have entered.
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Click Update.
Click here to learn more about using General Tags when running a Customer List Report .
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