Get customers to book directly from your Instagram business account with our free integration! This integration adds a Book button to your business profile that customers can select to schedule an appointment. You can also track the number of customers who've booked with you via Instagram in the Source report.
Prerequisites: This feature is available for all Vagaro businesses and you must have an Instagram business account.
To integrate Instagram with your Vagaro account:
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Open the Instagram app and select your profile in the bottom-right corner, then select Edit Profile.
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Under Public business information, select → → .
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Login to Vagaro with your credentials and enter your security code, if prompted.
If you have a multi-location business, you'll be asked to select which one to use for the authorization process. Select one business, and then select Continue.
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On the Facebook access screen, select → .
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Select Continue as [your account name].
If your account is successfully connected, the Connect Website screen will appear.
Your Instagram profile page now shows the Book Now button.
Comments
51 comments
can multiple instagram business accounts use the integration to add the book now button so that their pages will take them to the vagaro page?
Jesus A: I don't see why that shouldn't work, but I don't have multiple Instagram business accounts to use for testing this scenario.
Vagaro is no longer listed as an option under the "book now" button. Will this be resolved? I may have to switch booking if this is the case. Thanks!
Monique: I created a ticket to support for this because I cannot recreate the problems. You should hear from them soon.
I have the same issue: my "book now" button is gone from Insta, and I Vagaro isn't an option as an action button.
I did the same and created a support ticket for you, Kelly... sorry for the inconvenience!
All: we are aware of the Instagram problem and working with them to fix it. It should be fixed in a couple of days.
Can’t find vagaro on book now list on Instagram
Yup... it's still gone. I know we're working with them on fixing it... I don't have a new ETA.
The Book Now button is gone from my Instagram account and when I try to reconnect it, Vagaro is no longer an option. Is this going to be fixed soon? Not having the availability to Book Now from IG is problematic.
@Christina Gorton,
Happy to announce that development has fixed the problem with the Instagram "Book Now" button. It should be fixed on your end. If not, please let me know, and we can get you in contact with support.
Thanks,
Jamie
I just tried to add book now button to Instagram again. It says that the button was added but there is no book now button on my profile.
Hi! I followed all of the steps to a T but then when I get to the end it says “something went wrong: try again”. I’ve tried numerous times over the past few weeks. I’ve tried updating my app and my phone. Nothing seems to work. Does anyone have a solution for this? Thank you
Hi, Hannah. I've created a support ticket for you. Someone will contact you shortly to help.
I had the button on my profile and it disappeared. I followed the directions to add it but I keep getting a message that “Something Went Wrong”.
I’m having trouble connecting my Vagaro account to my Instagram business page for a book now button feature. It keeps saying “something went wrong , please try again”.
Thank you.
Hi Tamari and Julia,
Meta has not yet updated this feature for iOS 17. However, any iOS version below 17 (or Android device) can still set up this feature. I will update this thread once there is an update from Meta.
Thank you for understanding
The Meta Facebook Instagram integration is probably the worst integration known to man and woman. One wrong click, and it breaks almost everything. With that said, if you're getting that "something went wrong message, please try again" don't bother trying again. It won't work. Reading Jamie's response above, it is in fact an iOS version issue. I got this to work by using my daughter's iPad > downloaded the Instagram App > login there and follow the instructions above. From what I can see, there's really nothing special about the button outside of it saying "book now". I don't understand the purpose of logging in to vagaro's account to integrate when it's simply a link to my services page. It could have been easier "action button > URL (service page) > that's it. I don't see the integration, but maybe it's an iOS thing again.
Hi Sonny, we always appreciate feedback from our customers. I'll send this to our Product and Development teams while we work with Meta. Would you happen to know what version your daughter's iPad is currently on? I'd like to send this over as well.
Thank you,
Jamie
Sorry Jamie, I didn't mean to say Vagaro's integration was bad. I meant to say the meta business suite since they integrated FB and Instagram under a single pane of glass has been a nightmare. Vagaro's integration for me on other platforms (Google, Yelp etc.,) has been working flawlessly. I have other 3rd party integration with Meta and they all break once meta make certain changes. With that, my daughter's ipad is using iOS 15.5. For those who are reading this, I would just make sure the device is secure, and sensitive info deleted once the integration is completed (doesn't have to be iPad, just the iOS it appears). My daughter's iPad is under strict lock down from me. Other options if you don't have a device with an older iOS, and you're somewhat tech savvy, is a platform called "browserstack" (a reputable company, I been using them since they were a small startup) that can simulate all kinds of iOS, Android, devices etc. I use it to test out how my site looks like under different phones, ios, adroids, resolution etc., you can download the instagram app on the virtual iPhones, and then set up the integration that way. Obviously, not a long-term solution, all hacks, but just in case anyone out there is willing to take that extra mile to get this action button to work. Mine is up and running now lushnailsma on instagram if you want to see how it looks like.
Hi Sonny, thank you for providing information for other Vagaro users, and I'm glad that you are happy with Vagaro's other integration as well. Have a great weekend!
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