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Credit Card Processing Promotion: Order Discounted Hardware

Jamie B
Jamie B
• Updated

Business owners and sole proprietors who activate credit card processing with Vagaro can order a free PayPro Go or receive discounts of Vagaro hardware like PayPro Mini and any hardware bundles with the PayPro Mini or PayPro Go.

Prerequisites: This feature requires Credit Card Processing.

Discounted Pricing

To help get your business up and running on Vagaro, anyone who signs up for credit card processing can order a 100% discounted PayPro Go or receive a $150 discount on a PayPro Mini or hardware bundle, including a PayPro Mini or PayPro Go.

Businesses in the United Kingdom, Canada, or Australia can order one of two credit card readers: the WisePad 3 and the WisePOS E. Only the WisePad 3 is free. If you decide to order the WisePOS E or hardware bundle with a WisePOS E instead of the WisePad 3, the price will be discounted accordingly:

  • Canada: $140

  • UK: £100

  • Australia: $150

By redeeming this promotion, you agree not to cancel your Vagaro account or deactivate credit card processing within 12 months of signup, or you will be charged the price of the reader or the discount you received. Vagaro does not accept returns or refunds.

Redeem the Promotion for the Business

You can go to your newly created Merchant Account to order hardware for your business.

On a Phone

To order your reader:

  1. Select More This is an icon used to go to the More initial navigation step on the Vagaro website and the Vagaro Pro app. → Settings → Credit Card Processing.

  2. Scroll to Account Type and ensure Business Account is selected.

    business_account_type_vpro_2x.png

  3. Select Get Your Free Reader.

    get_free_reader_vpro_2x.png

  4. Select your hardware and Add to Cart.

    free_reader_vpro_2x.png

  5. Add any additional products. When you're done, select View Shopping Cart shopping_cart.png → Checkout.

  6. Configure your Shipping Address, Contact Information, Select Shipping Method, and Payment Details.

    Note

    Some businesses in the United States may have the option to pay for hardware with Vagaro Capital.

  7. Select Place Order.

You will receive an email confirming your purchase. Once your order ships from our warehouse, a tracking link will be sent to your email address. All purchase details can be found in the Purchased Product report.

If you purchased a brand package or custom business logo, you’ll receive an email with a form to submit your design preferences before you work with the Design Team (Studio 180).

On a Computer, Tablet, Pay Desk, or PayPro

To order your reader:

  1. Select Settings gear → Credit Card Processing.

  2. Scroll to Account Type and ensure Business Account is selected.

    business_account_type_web_2x.png

  3. Select Get Your Free Reader.

    get_free_reader_web_2x.png

  4. Select your hardware and Add to Cart.

    purchase_reader_free_web_2x.png

  5. Add any additional products. When you're done, select View Shopping Cart shopping_cart.png → Checkout.

  6. Configure your Shipping Address, Contact Information, Select Shipping Method, and Payment Details.

    Note

    Some businesses in the United States may have the option to pay for hardware with Vagaro Capital.

  7. Select Place Order.

You will receive an email confirming your purchase. Once your order ships from our warehouse, a tracking link will be sent to your email address. All purchase details can be found in the Purchased Product report.

If you purchased a brand package or custom business logo, you’ll receive an email with a form to submit your design preferences before you work with the Design Team (Studio 180).

Redeem the Promotion for an Employee

If one of your employees or booth renters creates their own merchant account, they can redeem this promotion as well.

On a Phone

To order your reader:

  1. Select More This is an icon used to go to the More initial navigation step on the Vagaro website and the Vagaro Pro app. → Settings → Credit Card Processing.

  2. Scroll to Account Type and select Employee Account.

    employee_account_type_vpro_2x.png

  3. Next to the employee's name and merchant account, select Get your free reader.

    get_free_reader_employee_vpro_2x.png

  4. Select your hardware and Add to Cart.

    free_reader_vpro_2x.png

  5. Add any additional products. When you're done, select View Shopping Cart shopping_cart.png → Checkout.

  6. Configure your Shipping Address, Contact Information, Select Shipping Method, and Payment Details.

    Note

    Some businesses in the United States may have the option to pay for hardware with Vagaro Capital.

  7. Select Place Order.

You will receive an email confirming your purchase. Once your order ships from our warehouse, a tracking link will be sent to your email address. All purchase details can be found in the Purchased Product report.

If you purchased a brand package or custom business logo, you’ll receive an email with a form to submit your design preferences before you work with the Design Team (Studio 180).

On a Computer, Tablet, Pay Desk, or PayPro

To order your reader:

  1. Select Settings gear → Credit Card Processing.

  2. Scroll to Account Type and select Employee Account.

    employee_account_type_web_2x.png

  3. Next to the employee's name and merchant account, select Get your free reader.

    free_reader_web_2x.png

  4. Select your hardware and Add to Cart.

    purchase_reader_free_web_2x.png

  5. Add any additional products. When you're done, select View Shopping Cart shopping_cart.png → Checkout.

  6. Configure your Shipping Address, Contact Information, Select Shipping Method, and Payment Details.

    Note

    Some businesses in the United States may have the option to pay for hardware with Vagaro Capital.

  7. Select Place Order.

You will receive an email confirming your purchase. Once your order ships from our warehouse, a tracking link will be sent to your email address. All purchase details can be found in the Purchased Product report.

If you purchased a brand package or custom business logo, you’ll receive an email with a form to submit your design preferences before you work with the Design Team (Studio 180).

Need Help?

Why Can't I Order My Free Reader?

You can only receive PayPro Go per merchant account. Service providers can also receive a free reader when they open their merchant account.

If you do not have the option to order your credit card reader, it could be because:

  • You have already received this promotion.

  • You used this promotion on an older piece of hardware.

  • The employee has not activated credit card processing.

I Already Bought a Credit Card Reader. Can I Still Redeem the Promotion?

If you purchased a PayPro Go by mistake instead of redeeming the promotion, contact support. You will not be refunded for the shipping cost of the original reader.

You can only request a refund for a reader if the promotion was not applied when you purchased it. Vagaro does not accept returns for credit card readers. If you want to replace an older reader with a new one, you must purchase a new one.

For international businesses, contact our international hotlines:

  • United States: (925) 464-1932 ext. 2, or email support@vagaro.com

  • Australia: (02) 3813 8768 ext. 1

  • Canada: 778 743 0050 ext. 1

  • United Kingdom: (020) 4538 9934 ext. 1

My PayPro Go Isn't Working!

Vagaro provides free troubleshooting for all hardware devices. If your credit card reader is faulty or stops working, please contact support to troubleshoot your reader. If our hardware experts deem your reader faulty within 12 months of ordering, we will replace your device with a new one. After the 12-month warranty period, our hardware experts will still troubleshoot your device, but Vagaro cannot replace it.

  • United States: (925) 464-1932 ext. 2, or email support@vagaro.com.

  • Australia: (02) 3813 8768 ext. 1

  • Canada: 778 743 0050 ext. 1

  • United Kingdom: (020) 4538 9934 ext. 1

Comments

9 comments

Date Votes
  • Nicole Rivera

    What is the early cancellation fee?

    -1
  • Vagaro Support
    Edited

    The fee is the price of the reader: $75.

    Update, January 2023: The fee is now $100 (current price of the reader.)

    0
  • Hana Levin

    Really would have been helpful to have terms clarified before signing up....

    1
  • J.R./Becky Fernandez

    My app won’t let me order the free reader. I keep getting an error with the address but it won’t let me select my state

    0
  • Vagaro Support

    I looked at your business on the web and couldn't see any reason for it not to go through. I'm issuing a support ticket for this, and you should be contacted by Vagaro support. Sorry for the inconvenience!

    0
  • Brandi Alexopoulos

    The website won't let our business order it for free. What's the best way to go about addressing that?

    0
  • Vagaro Support

    Hi Brandi... Our system shows that you do have a Vagaro Mobile Credit Card Reader. That is the old style that used a mobile phone's headphone jack to connect and swipe cards. If that is incorrect, call support and see what they can do to help. You can purchase a new Vagaro EMV Reader that supports Apple Pay, Google Pay, Samsung Pay, NFC, Dip, and Swipe from the Vagaro Products page for $100.

    0
  • Lacey Delaney

    Hello i’ve been going back-and-forth with Vagaro support team, but I don’t think they’re all on the same page. I order the card reader last week, and upon setting it up to my account I ran into it asking me to update the firmware and when trying to do so it stops at 7% freezes the app and then eventually says it stopped at 7% and wouldn’t load. The first time I talked to them about this issue I was told to try on downloading and reloading the app and try installing the firmware again and I’ve done this several times and nothings changed. Finally someone got back to me today saying they fixed it to the app and re-download it and install the firmware and it should fix everything well I did that again and nothing has changed so I don’t know if they realize someone had already told me that, I assume that would’ve been in the notes but the notes I was able to see weren’t accurate to the conversations we had. I’m not sure what to do. I need to use the device tomorrow, and I have daily deals running and was told that the daily deals will not work without the card reader. If you have any inside, that may help, please let me know. it’s also blinking the two blue lights on the top which I saw somewhere on yawls website that that could potentially mean it was tampered with, so I’m not sure if this is important information or if it means something else before it set up all the way.

    0
  • Jamie B
    Edited

    Hi Lacey,
    I discussed your issue with our hardware team, and this seems to be a hardware tampering issue. I forwarded your information to one of our SMEs, and they will contact you ASAP. You do not need the Credit Card Reader to use Daily Deals. All that is required is Credit Card Processing and the Online Shopping Cart. While this issue is being resolved, you can still process credit cards with Vagaro by Adding a Card on File (Click Here) or manually entering their credit card information at checkout. 

    If you have any questions, I'm more than willing to help. 

    0

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