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Checking Out using Vagaro Pay Later

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Jamie Bennett
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Follow the steps below to check out a customer using Vagaro Pay Later (VPL). If your customer hasn't signed up for VPL yet, you can invite them to sign up from the Checkout page while you're completing a transaction.

Important

The Vagaro Pro app and Web screens have similar steps for both versions. Follow the steps below, but keep in mind that your screen may look different.

This article will cover the following:

Related Article: Getting Started with Vagaro Pay Later

Important

Please Read Before Continuing!

Only available for US businesses. After one business day, all VPL payments will be deposited into the booth renter's or the business's merchant account. The cut-off time is 6 p.m. PST. Any transactions made with VPL after 6 p.m. will be deposited in two business days.

In some cases, Vagaro may reject customers from making large purchases. If a customer uses VPL for a large checkout but is not approved, the checkout may be unsuccessful.

If your business is concerned about transaction failures after a service is completed, please charge the customer before performing the service.

Invite a Customer to Vagaro Pay Later

  1. Vagaro Pro: Tap Checkout.

    stock_vpro_checkout.png

    Web: Click Checkout.

    stock_click_checkout_2x.png

  2. Select or create a customer.

    send_invite_2x.png

    You will see an Invite chip if the customer has not signed up for VPL.

  3. Click or tap Invite.

    invite_vpl_2x.png

  4. Enter a phone number and email address, then click or tap Send to Customer or have the customer scan the QR code with their device.

From the Customer Profile:

  1. Vagaro Pro: Tap Customers.

    VPro_customers_selection_2x.png

    Web: Hover over Customers, then click Customers.

    stock_cust_cust_mgmt_2x.png

  2. Select a customer.

  3. In the Vagaro Pay Later section, click or tap Send Invite.

    customer_profile_2x.png

  4. Enter a phone number and Email address, then click or tap Send to Customer or have the customer scan the QR code with their device.

    send_invite_web_2x.png

Checkout with Vagaro Pay Later

  1. Click or tap Checkout.

  2. Select a customer and enter products, services, or classes.

    Note

    You cannot pay for recurring packages or memberships with VPL.

  3. Enter VPL payment amount, then click or tap Checkout.

    checkout_vpl_2x.png

    Note

    This can be the entire checkout amount or split between VPL, cash, gift card, or check.

  4. Enter the customer's phone number and email address, then click or tap Send to Customer or have the customer scan the QR code on their device.

    send_invite_web_2x.png

    A checkout screen is sent to the customer's device.

The system will wait five minutes for the customer to complete the transaction on their device. Click or tap Resend Vagaro Pay Later Checkout to Customer to send new links to the customer. If your customer changes their mind, you can also click or tap Cancel Vagaro Pay Later Checkout, then click Cancel Checkout to cancel the VPL checkout process.

waiting_for_customer_2x.png
cancel_checkout_confirm_2x.png

Customer Checkout Process

From this point on, the customer will continue the checkout process from their device. Have the customer follow the steps below.

  1. Open the Checkout link sent to your device.

  2. Tap Next.

    1_customer_checkout_2x.png

  3. Choose a tip option and tap Next.

    2_tip_2x.png

  4. Select a bank account (if more than one is listed), review payments, then tap checkout.

    3_checkout_2x.png

  5. Review and accept the EFT Notice.

    accept_vpl_2x.png

  6. A Checkout Complete screen displays.

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