Check out clients securely and process credit card payments quickly using the WisePad 3 Mobile with Vagaro Pro on a mobile device.
Note
The WisePad 3 Mobile is Vagaro's EMV reader for the United Kingdom, Canada, and Australia. For US-based customers, please see Using the EMV Reader with Vagaro Pro.
Important
The WisePad 3 Mobile only works with iOS and Android phones and tablets and the Vagaro Pay Desk. You cannot connect it to a PC or laptop.
In this article, we will go over:
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The Advantages of Using the WisePad 3 Mobile (next)
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Dip or Tap: Accept credit card payments as well as Apple Pay and Google Pay
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Chargeback Protection: Protect your customers' card-dipped payments from fraud
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iOS and Android Compatible: Our EMV reader works with Apple and Android phones and tablets and the Vagaro Pay Desk
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Wireless Connection: Our EMV reader easily connects to your mobile device with Bluetooth
Important
Canadian Business Owners - if your customer is using an Interac card, they will only be asked to enter their PIN when a transaction is over $100.
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Tap Checkout at the bottom of the screen.
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Select a customer and add items to the shopping cart.
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Tap Connect.
Note
If you're at a location where multiple Vagaro businesses have EMV readers, you may see multiple readers that you can pair with. You don't want to connect to the wrong reader and charge a customer from a different Vagaro business.
Look on the back of your EMV reader to see the serial number and match to your choices for pairing:
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Tap Pair.
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This screen appears for a successful pairing.
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Once you've selected the customer and added the items to the Checkout screen, tap Pay with Card.
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Have the customer select a Tip option. Tap Split to split the tip if multiple service providers have been added to the Checkout screen.
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If you selected Split, enter the amount for each employee, and then tap Continue.
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Tap Next after selecting the tip.
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Have the customer sign on the screen and tap Charge Card when you're ready.
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Tap or dip the card into the reader to process the payment.
When you connect a chip reader to a device, it assigns the reader to that specific device. If another business attempts to use that reader, they'll see a popup stating that the reader is assigned to another business. This means that the other business must unassign the reader first.
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To unassign a reader, tap More.
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Select EMV Reader.
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At the bottom of the screen, tap Unassign Reader to disconnect the reader from the device.
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Confirm the unassign action.
Firmware updates keep your EMV reader compatible and current with new media. To update the Firmware of the chip reader, follow the steps below.
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Tap More.
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You'll see a notification to the right of the EMV Reader option. This indicates that an upgrade is available. Select this option.
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Tap Install Now.
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You'll be able to see the progress of the installation.
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The device will auto-connect and display the updated information once the installation is complete.
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