To pay an invoice from your online customer profile, follow the steps below. You'll receive notifications about invoices via email or in the mobile app or website.
Note
You can add a tip when paying an invoice for services, classes, or products if the business has enabled adding tips when creating the invoice.
Jump to Vagaro.com (web application).
-
Log in to your Vagaro app, then scroll down to and tap Invoices.
Note
If you're already logged in to your app, just click Profile and then scroll down to Invoices.
-
Select the Outstanding tab, select an invoice, then tap Pay Invoice.
-
Use a credit card on file or enter a new Payment Method. To add a new credit card:
-
Tap New Payment Method.
-
Enter your credit card details, including your billing address.
Note
A billing Address is required when entering credit card information. Start typing in the address and the system will offer verified address suggestions to select from.
-
-
If enabled, select a tip option.
With Custom, you can type in any amount.
-
Check the box to agree to the business's Return Policy. You can review the policy by tapping the return policy link.
-
Tap Pay Invoice to finish.
-
There are two ways to access an invoice to pay the amount due.
-
Click the Pay Invoice link in the email you received.
-
Log onto your Vagaro account, and select Invoices from your Profile.
-
-
Click the Outstanding tab, then click Pay Invoice.
-
Use a credit card on file or enter a new Payment Method. To add a new credit card:
-
Tap New Payment Method.
-
Enter your credit card details, including your billing address.
Note
A billing Address is required when entering credit card information. Start typing in the address and the system will offer verified address suggestions to select from.
-
-
If enabled, select a tip option.
With Custom, you can type in any amount.
-
Check the box to agree to the business's Return Policy. You can review the policy by tapping the return policy link.
-
Tap Pay Invoice to finish.
-
To track all your paid invoices, click the Paid tab from your customer profile.
Comments
4 comments
Hi,
My client is receiving "account not found" error code (3-58-78) when trying to pay an invoice.
Hi Kaitlyn,
The error code you are seeing is for the customer's credit card/bank. The card was declined. Please ask the customer to use another card or payment method.
Thanks, Jamie
Hi,
I created a customer account for my husband using his cell and email info. For some reason, on his profile, it says the card we put on file, however, when I go on my end as a business to select his card to pay, it says no card on file.
Also, when he is logged into his account, he will press pay invoice but then a new page shows up and is blank. Trying to make sure that if I have clients add a card to their account, it will let them pay an invoice or I can select their card and automatically charge them.
Hi Kellie. I created a ticket so an agent can troubleshoot with you. They should be contacting you soon.
I appreciate your patience.
Please sign in to leave a comment.