Welcome to the Vagaro Help Center! We are here to provide you with the instructional articles and information you need to learn about and familiarize yourself with Vagaro. Here, you can learn how to use Vagaro by reading our support articles, signing up for live workshops, viewing pre-recorded sessions, and watching video tutorials about how to perform many of the features available in Vagaro.
If you still have additional questions or require further assistance after viewing our library and resources, feel free to contact us at any time.
Vagaro University is our educational hub featuring comprehensive tutorials and workshops created by Vagaro experts. You'll dive into easy-to-follow content, from the fundamentals of Vagaro to strategies for effective marketing.
If you'd like to learn how to use Vagaro at your own pace, watch our free tutorial videos. Created by our Vagaro experts and trainers, you'll learn about the many features of Vagaro to run and manage your business, as well as get more insight about how your business is doing.
To watch our free tutorials
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In a web browser, go to Vagaro University at mysite.vagaro.com/vagarouniversity.
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Below the Vagaro University banner, select a topic to view the tutorials available.
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Select a video to view.
Participate in one or more of our free workshops. Led by a Vagaro expert, each session provides an interactive walkthrough of the software with a Q&A session for you and fellow Vagaro users.
To sign up for a workshop:
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In a web browser, go to Vagaro University at mysite.vagaro.com/vagarouniversity.
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At the top of the screen, select Workshops.
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Under the Live/Upcoming heading, select Register Now for the workshop you want to attend.
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Select the session you'd like to attend.
Tip
All times are shown in Pacific Time. Select Show in My Time Zone to see when it will start in your local time zone.
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Fill out the required registration information, then select Register.
One-on-one training is also offered from Vagaro University. During these personalized one-hour sessions, you'll work with one of our Vagaro experts over a video call to learn the Vagaro software and ask any questions you may have. Select from the following:
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One-hour training sessions: Pick the topic you want help learning.
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Package of three training sessions: Purchase training bundle that includes three sessions for the price of two.
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30-minute check in service: Schedule a Vagaro expert to review your Vagaro settings and features with you check that Vagaro is properly set up for your business. If you purchased a Vagaro membership, these four 30-minute check-ins are already included.
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Vagaro Membership: This monthly membership entitles you to 50% off each one-hour training session you book. You'll also get a dedicated technical trainer to guide and provide suggestions specifically for your business.
To sign up for one-on-one training:
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In a web browser, go to Vagaro University at mysite.vagaro.com/vagarouniversity.
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At the top of the screen, select One on One Training.
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Scroll through the list of training topics.
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When you find the topic you'd like training for, select Book Now. You can also scroll lower down the screen to add a (3 pack) One on one training package and/or Vagaro Membership.
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At the top of the screen select the following:
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Verify your training topic.
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Optionally, select an employee to work with.
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Select the date for the training.
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Select Search to check their availability.
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In the calendar, select one of the times displayed. Dates that are greyed out cannot be booked. If none of the times are convenient for you, select another date on the calendar.
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In the checkout screen, enter the goals for the training and any other comments or topics you'd like to discuss, then select the level of experience you have with booking software.
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Select Submit.
Our help videos about how to use Vagaro are also available on our Youtube.com channel.
To watch a help video:
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At the bottom of the screen, select More.
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Scroll down to the bottom of the menu, and then select Help.
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Select Help Videos.
If the YouTube app is installed on your phone, the Vagaro channel will display; if you don't have the app, your phone's browser will open and go to the Vagaro channel on the YouTube website.
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Select a video in our playlist to watch.
To watch a help video:
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In a web browser, go to our Vagaro Support channel at www.YouTube.com/@VagaroSupport.
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Scroll through the videos and select one to watch.
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Optionally, select the Playlists tab below the Vagaro Support banner to see our help videos grouped by topic.
To browse and read our support articles:
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At the bottom of the screen, select More.
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Scroll down to the bottom of the menu, and then select Help.
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Select Support Articles.
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To search for a keyword, topic, or feature, enter it in the Search bar, then press Enter. As you type, Vagaro will suggest articles that you can select if it matches what you're looking for.
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Alternatively, to browse all support articles:
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Select a category below the Search bar.
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Select a section to expand it and view the articles in it.
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When you see the article you're looking for, select the article to view it.
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To read a different article, search for another topic or keyword in the Search bar at the top of the screen, or select Articles in this section to view additional articles about the topic.
To browse and read our support articles:
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Go to https://support.vagaro.com.
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To search for a keyword, topic, or feature, enter it in the Search bar, then press Enter. As you type, Vagaro will suggest articles that you can select if it matches what you're looking for.
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Alternatively, to browse all support articles:
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Select a category below the Search bar.
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Select a section to expand it and view the articles in it.
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When you see the article you're looking for, select the article to view it.
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To read a different article, search for another topic or keyword in the Search bar at the top of the screen, or select another article in the Articles in this section pane.
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