Hardware Repair / Warranty

 Credit Card Readers (Swipers)

For credit card readers (swipers) that work on iPads/iPhones, Android phone/tablets or plug into your computer via USB, do the following:

• Call Vagaro Support at (800) 919-0157 x2

 Barcode Readers

For "IDTech" Barcode Readers

• Call IDTech Technical Support at (714) 761-6368

• To return the product for repair, fill out the RMA form at http://www.idtechproducts.com/support/returnrequest-rma-.html

For "MetroLogic" or "Honeywell" Barcode Readers

• Call POS-X support at (360) 738-8433 or

• Email them using their request form at http://www.pos-x.com/request.aspx

 Cash Drawers

For all Cash Drawers, please do the following:

• Call POS-X support at (360) 738-8433 or

• Email them using their request form at http://www.pos-x.com/request.aspx

 Star Printers

For Star Printers, please do the following:

• To request help with your printer, Star has you fill out a request form at http://www.starmicronics.com/Supports/TechnicalSupport.aspx
• To return the product for repair, fill out the RMA form by going to http://www.pos-x.com/request.aspx and then enter in the date of purchase under the “Hardware Problems” section and click “Go”. It will then take you to the RMA form.