Create new revenue opportunities online by adding Vagaro Live Stream! Live streaming enables you to create online services in addition to your existing face-to-face services. Clients can book these remote services from the Vagaro App, Vagaro.com, or social media. Choose between live-streaming one-on-one sessions and live-streaming classes for multiple attendees.
Vagaro Live Stream is fully automated and allows you to work from anywhere with ease. Once clients have booked a live stream session, they will receive a confirmation containing a link to the live stream. Vagaro synchronizes with the scheduled class or service. If you change the date and time or cancel the live stream, Vagaro will automatically update the meeting and notify all the participants.
See Getting Started with Vagaro Live Stream - Vagaro Pro app for activating and configuring Vagaro Live Stream using the Vagaro Pro app.
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Navigate to → → .
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Edit an existing service or add a new service and then edit it.
Note
To learn more about adding services, see Add a Service - Vagaro Pro app.
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To enable the streaming capability, turn on the Live Stream toggle.
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When done editing the service, tap Save.
The service will now be offered as a live stream.
Note
Editing a service to add live streaming will only apply to future bookings.
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Tap Calendar, select an empty time slot, and select New Class.
To edit a scheduled class, tap the class and select Edit.
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To add Live Streaming, enter the number of people who can participate in the Live Stream Capacity field, which activates the live stream option for this class.
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To make a class In-House or Live Stream ONLY, set a capacity for just that type. The "0" capacity type will be unavailable for booking.
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To add attendees to a live-streamed class, tap the class from the Calendar, hover over Add Attendees, select Live Stream, and add customer names from the list.
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When you look at a class on your calendar, you can see the number of attendees by hovering over the circles to see the number of in-house or live stream attendees.
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Tap Calendar and then tap the appointment you're going to begin live streaming.
The video camera icon indicates classes and services are live-streamed.
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Go to Change Status and select Start Service (Live Stream Video) or Start Class (Live Stream Video).
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Vagaro Live Stream opens a browser window on Android devices (phones and tablets).
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iOS users (iPhone, iPad) must have the Vagaro (customers) or Vagaro Pro (service providers and business owners) app installed for the Live Stream session to run. If the app isn't installed, tapping Start Live Stream opens a download screen.
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Vagaro Live Stream opens in a browser on your mobile device.
There are icons to toggle your camera and microphone on or off under the video preview.
You can also change the defaults for Start Recording and the Allow… for All switches to set what participants can do when the session starts.
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When you're ready, tap Start Appointment (or Class.)
While live streaming, you can change the default settings that affect just the current session.
Icons across the bottom of your screen give you options to:
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Start or stop the recording (the icon is red when recording).
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Turn off your camera.
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Turn off your microphone.
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Chat with participants (all participants, there is no way to chat with just one out of a group).
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A More (3 horizontal dots) menu with:
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Start or stop the recording (the icon is red when recording).
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View or hide the Attendee Panel.
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View or hide the Settings Panel.
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End the appointment or class (telephone icon).
On a mobile device, the host can use Portrait or Landscape orientation.
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Scroll through the thumbnails to view the attendees. The maximum number of attendees that can be displayed in either view is 20. After that, the host will see a box indicating how many more are in the class that can't be seen.
There is a More (3 horizontal dots) menu for each attendee, which opens to show these options:
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Pin – pin any video stream to make it central/largest.
Tap the pin icon on the attendee's stream to unpin.
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Mute – turn off this attendee's microphone.
Note
You cannot unmute the attendee's mic; you'll have to ask them to unmute themselves.
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Disable Video – turn off this attendee's camera.
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Disable Chat – disable chat for this attendee.
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[attendee's full name] – tap the name to pop up the attendee's Vagaro Profile.
The Attendees panel also has the same More menu options and shows you the attendee's full name and screen name for the session. Two sections let you see who is in the class and who signed up but is not there.
The Attendee panel has a button to Disable or Enable all microphones. This button works like the pre-session and Settings Panel toggle to Allow Microphone, disabling individual microphone control.
The settings panel gives you control of settings for the duration of your session.
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Speaker volume control.
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Speakerphone mic response indicator.
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Camera selection (shows all front or back-facing cameras your device has).
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Attendees (these settings affect all attendees):
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Allow Microphone.
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Allow Camera.
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Allow Chat.
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You'll see a pop-up banner warning you when your scheduled session has five minutes left. This banner offers the option to extend the session an additional 10 minutes. Another warning banner displays when 60 seconds remain in the session. You can also extend the session for 10 minutes from this banner. You can extend sessions by 10 minutes as many times as you need.
The session progress bar shows how long the session is scheduled to last, the progress toward that end time, and the time remaining in the session.
When you extend the session, the Over indicator is red and shows how long over the scheduled time you are running.
When there are 60 seconds left in the scheduled session time, the host sees another pop-up screen. This screen also offers a 10-minute extension, or you can end the session immediately or wait until the session time expires (a countdown displays.)
If you tap End Live Stream, you'll get another warning:
Tap End Appointment if you're sure.
The session ends for all attendees, who will see the Leave Feedback screen. The host can save the recording from here, leave feedback for the session, or close Live Stream.
The host can save the session recording to Vagaro Drive when the session is over.
If you don't have Vagaro Drive activated, you can't save recordings, and a screen will offer you options to activate Vagaro Drive and save the recording.
Tap a storage plan to sign up.
If you have Vagaro Drive, but there's not enough space left to save your recording, you can add storage and save the file.
After saving the recording, you'll see a Feedback screen:
Note
It can take up to an hour to save a recording to Vagaro Drive, but you can leave the streaming tab now.
After you send feedback or dismiss, close Live Stream to release all audio and video resources.
Vagaro Drive keeps saved videos in the Customers/Appointment Files or Customers/Class Files sections. Files stored on Vagaro Drive are only accessible from the Web version of Vagaro.
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You'll see the red camera icon if the recording upload is complete. Otherwise, a pending icon displays, and instead of a date, the screen shows Uploading…
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Tap the Action (3 horizontal dots) menu for options:
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Open - Since recordings cannot be viewed on Vagaro Drive, this opens the file's information panel with a download button.
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Rename the recording.
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Download a copy of the recording.
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Info - the same information panel that shows with the Open option.
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Edit Description - you can also rename the recording here, too.
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Delete the recording.
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Once you have set up your live stream services and classes, it's time to get booked! Vagaro offers a live stream search so clients worldwide can see live and upcoming virtual classes from businesses across the United States.
For your live stream class to show in the search, you must have an active Vagaro Merchant Services account. Being featured in the live stream search is free during the introductory period. Clients can filter all live streams by name/type, date, and duration or find live streams for their bookmarked businesses.
On the calendar screen, you can see the registered attendees in the class by selecting the Edit button.
Services are listed on the calendar like all other appointments and display the video icon for those appointments that will be live-streamed.
If you edit the appointment, you'll see a video icon (a play button icon) in the Appointment Files area to indicate that the customer has previously recorded sessions. Tap the icon to see info and download recordings.
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You must have Vagaro Drive activated to store live stream session recordings. You can activate Vagaro Drive from the Live Stream activation page: https://vagaro.com/merchants/livestream
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