Create new revenue opportunities online by adding Vagaro Live Stream! Live streaming enables you to create online services in addition to your existing face-to-face services. Clients can book these remote services from the Vagaro App, Vagaro.com, or social media. Choose between live-streaming one-on-one sessions and live-streaming classes for multiple attendees.
Vagaro Live Stream is fully automated and allows you to work from anywhere with ease. Once a client has booked a live stream session, they will receive an automated confirmation containing a link to join the live stream. Vagaro automatically synchronizes with the scheduled class or service on the corresponding Vagaro calendar. If you change the date and time or cancel the live stream, Vagaro will automatically update the meeting and notify all the participants.
Follow the steps below to set up Vagaro Live Stream and learn how to use it with Services and Classes.
-
Navigate to → → → .
-
Tap Activate.
Once Vagaro Live Stream is activated, you can deactivate it from the same screen by tapping the white Deactivate button. (See this article for information on switching from Zoom integration to Vagaro Live Stream.)
Note
If you have a merchant account, prepayment is required for all live stream classes and services to protect your business and ensure you get paid. Remember that you can have clients book Live Stream classes and appointments directly using the Online Shopping Cart (activate for $10/mo.)
-
Select the number of concurrent streams you want to offer.
Important
When you activate Vagaro Live Stream, you have one license for $10/month. Any of your employees can use a license to live stream a class or service, and any number of customers (designated by you) can view the live stream. You must buy additional licenses to allow multiple concurrent live stream sessions. Each license gives you the ability to stream an additional simultaneous session. Again, each license can be used by any of your employees with any number of viewing participants (as limited when you set up the live stream option for a class or service.)
-
If you don't have Vagaro Drive, you can add it here by selecting a storage plan.
Important
Without Vagaro Drive activated, you cannot save live-streamed events for later playback to customers.
All your employees can use your Vagaro Live Stream licenses. You do not need to have a license for each employee. You DO, however, need a license for each live stream session that will run concurrently. You can plan for the number of streaming sessions you will want to run at once, but you can also add licenses at the same time you add a new streaming service or class. Each additional streaming license is $10/month.
When you are adding a new streaming class or service, the system checks for any other streaming sessions scheduled for the same time. If it finds that you do not have enough licenses for the additional session, you'll see this pop-up to add licenses:
Use the +/- buttons to adjust the number and tap Save to finish.
-
Navigate to → → .
-
You can edit an existing service or tap Add to create a new service and then edit it.
Note
See Add a Service - Vagaro Pro app to learn more about adding services.
-
To enable the streaming capability, turn on the Live Stream toggle setting.
-
When done editing the service, tap Save, and the service will now be offered as a live stream.
Note
Editing a service to add live streaming will only apply to future bookings.
-
Tap Calendar, select an empty time slot, tap, and select New Class.
To edit a scheduled class, tap the class and select Edit.
-
To add Live Streaming, enter the number of people who can participate in the Live Stream Capacity field, which activates the live stream option for this class.
Note
To make a class In-House or Live Stream ONLY, set a capacity for just that type. The "0" capacity type will be unavailable for booking.
-
To add attendees to a live-streamed class, tap the class from the Calendar, tap Add Attendees, select Live Stream, and add customer names from the list.
Note
When you look at a class on your calendar, you can see the number of attendees; hover over the circles to see the number of in-house or live stream attendees.
-
Tap Calendar and then tap the appointment you're going to begin live streaming.
The video camera icon indicates classes and services that are live-streamed.
-
Go to Change Status and select Start Service (Live Stream Video) or Start Class (Live Stream Video).
Note
-
Vagaro Live Stream opens a browser window on Android devices (phones and tablets).
-
iOS users (iPhone, iPad) must have the Vagaro (customers) or Vagaro Pro (service providers and business owners) app installed for the Live Stream session to run. If the app isn't installed, tapping Start Live Stream opens a download screen.
-
Set permissions to use your phone's camera and microphone for Vagaro Live Stream.
There are icons to toggle your camera and microphone on and off under the video preview.
-
Toggle Start Recording On to start the recording when you start the class. (There will be an option to start and stop recording after the class starts. If you set this On the first time you use Vagaro Live Stream, it will be the default for all future sessions.
-
Toggle the Allow … for All switches to set up whether participants can turn their cameras and microphones on and off and whether you'll allow participants to use the Chat feature.
-
-
When you're ready, tap Start Appointment (or Class.)
-
During the session, you can view your attendees' video streams, manage your view of all participants, view individual participants' customer profiles, and enable or disable the microphone, video, and chat for all or individual participants.
-
When the class is over, tap the phone icon to end the session and confirm in the End Class/Appointment dialog.
-
The recorded video displays for you to watch.
You can edit the video name and description.
-
You can choose to save the recording to Vagaro Drive.
-
If you haven't already activated Vagaro Drive for your business, you'll see the Vagaro Drive info screen. Tap a storage plan to enable Vagaro Drive and save the session recording.
-
If you already have Vagaro Drive but are low on storage space, you'll be prompted to upgrade your plan before you can save the recording.
-
-
You can leave feedback on your session's video and audio quality using a star-rating system. Tap Send Feedback to complete.
You must have Vagaro Drive activated to store live stream session recordings. You can activate Vagaro Drive from the Live Stream activation page: https://vagaro.com/merchants/livestream
Comments
2 comments
What does one do with these saved videos? Can we not play them for a weekly class. or individually purchased use?
Hi Michelle,
Currently, Vagaro Drive is used for storing and saving media and videos. You cannot send videos through the Vagaro software. If you want to send prerecorded videos to customers, you will have to download the recording and send it to the customer manually.
Thanks,
Jamie
Please sign in to leave a comment.