Update Your EMV Reader to Support NFC Tap-to-Pay

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    Ramona Stelzer

    Quick question: Does tap-to-pay also work on iOS?

    I was able to download the new firmware and was able to perform a 'tap-to-pay' payment on my Mac when connecting the EMV card reader with a USB cable. 'Tap-to-pay' doesn't work when I'm trying to check out a customer on my iOS devices (iPhone or iPad).

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    Miranda B

    Hi Ramona,

    Please try deleting and reinstalling the Vagaro Pro app from your iPhone and iPad. Once you reinstall the app, you should be able to accept tap-to-pay payments easily. If this doesn't solve the problem, please contact our Support Team at sales.vagaro.com/contact for assistance.

    Thank you!

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    Lisa Johnson

    Hello. How do I plug my reader into my iPad?

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    Donna J

    Hi Lisa: please see this support article for connecting the EMV to a mobile device: https://support.vagaro.com/hc/en-us/articles/360009864013-How-to-Use-the-EMV-Reader-on-a-Mobile-Device.

    If that doesn't solve it for you, enter a support request (email support@vagaro.com).

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