Pay Desk: Relaunch the Hardware Setup Guide to Connect Vagaro Products

Need help locating the setup guide or instructions to connect a new piece of equipment? We got you! There’s an easy way to relaunch the Hardware Setup Guide.

Follow the steps below:

Open the Vagaro Pro app on the Pay Desk.

If you don't have the Vagaro Pro app, see here.
Select More.
On the More menu, tap Launch Pay Desk Hardware Setup.
Follow the guide to set up your new equipment. The guide will walk through the setup for each device connected to the Pay Desk, such as:
- EMV Reader
- Barcode Reader
- Receipt Printer
- Cash Drawer

Make sure to follow along with the steps for the item you are connecting.

Note

Feel free to tap Skip for now for steps that don't apply to your Pay Desk setup.

Setting Up the Vagaro Receipt Printer and Cash Drawer

Follow the steps below to set up the Vagaro Receipt Printer and Cash Drawer from the Hardware Setup Guide.

Tap Next for Connect Receipt Printer.
Follow the on-screen steps, then tap Next for both screens.
Once your Receipt Printer connects, you will need to test the printer. Tap Test.
Did a receipt print? Tap Yes or No.

Follow the troubleshooting steps, then tap Test and confirm that the receipt printed.
The printer has been connected. Tap Next.
Tap Next for Connect Cash Drawer.
Follow the on-screen steps, then tap Next.
Tap Test.
Did the Cash Register open? Tap Yes or No.

Follow the troubleshooting steps, then tap Test and confirm that the Cash Drawer opened.