With Vagaro’s COVID-Clean Check-In feature, your customers can safely wait in their vehicle or at a nearby business while you sanitize and prepare for them, then, when you are ready, you can notify them to come inside and start their service. This helps to reduce contact points in waiting rooms and at front desks and gives you the time you need to focus on prioritizing your clients' and employees' health and well-being.
-
Navigate to → .
-
Scroll down until you see COVID-Clean Check-in. Toggle this switch on to activate the feature.
-
There is also a toggle for Display a Custom Message After Customer Check-In (COVID-19 Message). This allows you to include any last-minute information to your customer before they enter your business, like a reminder to wear a face mask before walking inside.
-
Click Save to apply these changes.
-
Once you are ready to notify your customer that you are ready to begin their appointment, go to the Calendar screen.
-
Click the customer’s appointment on the calendar.
Notice the icon of a person with a checkmark? That indicates that the customer has checked in from their device.
-
Click the appointment, click Change Status, and then click Ready to Start Service.
-
A text, email, and push notification will be sent to the customer’s mobile device, letting them know that it’s time for their appointment to begin and that they can enter your business.
Comments
0 comments
Please sign in to leave a comment.