Vagaro's Contactless Checkout feature allows the customer to pay for their appointment on their mobile device if they pay with a credit or debit card. Contactless checkout helps reduce physical contact with business devices while providing customers with a seamless, professional checkout experience. You can send a checkout screen to the client's mobile device by:
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Sending a link to the client's device by text message or email.
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Asking the client to scan a QR code.
Important
Make sure the customer finishes the Contactless Checkout before they leave your business. If the transaction is not finished on the customer's end, it will be canceled.
Prerequisites: This feature requires Credit Card Processing.
You can also turn on this setting from Contactless Features.
To set up contactless checkout:
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On the Checkout screen, select a customer.
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Go to your Checkout Settings:
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On a Phone: Select the Gear button in the top-right corner.
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On the Web, Tablet, or Pay Desk: Select the down arrow
button in the bottom-right corner, then Checkout Settings.
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Toggle Contactless Checkout.
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Select Save.
To check out a customer on their device:
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Go to Checkout or check out an appointment from the Calendar.
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Ensure you have a customer selected and that their shopping cart is ready for checkout.
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Begin charging the customer's credit card.
A pop-up displays to Select Checkout Type.
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Choose whether to use Contactless Checkout or Checkout on This Device.
Note
If you use a credit card reader, the customer can dip, swipe, or tap their card after selecting an option.
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Send the checkout to the customer. You'll have the option to send via text or email or have the customer scan the QR code on your screen.
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If you sent the checkout via text or email, ask them to open the link sent to their device; otherwise, scan the QR code to open the Checkout screen on their device.
Once the customer completes the transaction, you'll see that the checkout was successful on your device.
Comments
7 comments
Love VAGARO for over 6 years now ♥️
Is there an extra charge for this?
Hi Rodney,
There is not an extra charge for this feature, this feature is included if you use our credit card processing.
Thank you!
On the tip screen, can I edit what I want the clients to see? Instead of % I want to show dollar amounts.
$5
$10
$15
$20
$25
$30
Or a place for "OTHER": ____________
Hi Barbara: I'm sorry, but tipping is set up to be a percentage only. However, in a regular checkout and in the COVID-Clean checkout there is an option for a custom tip amount, where you or your customer (in the COVID checkout) can add a specific dollar amount. This should meet your request for the "OTHER" tip amount.
It stopped working. I don't get pop up anymore to check out with covid clean even though it's turned on. This happened after the new iOS and macOS update. Please have it fixed.
Hi Vicky,
We looked at the problem you reported. It seems to be working fine on our end. Please contact our customer support team at (925) 464-1932 ext. 2, and they will be happy to further assist you. Thank you.
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