What is the COVID-19 Ready Badge?
The Vagaro COVID-19 Ready badge allows customers additional guidance on locating a business on Vagaro that offers services or classes in a clean and safe environment, giving them confidence when booking a service. Vagaro will display the badge on the search and listing pages on Vagaro.com and your business page.
Businesses need five or more positive Vagaro Verified COVID-19 Ready customer reviews to qualify for this badge.
A Vagaro Verified COVID-19 Ready Customer Review is a rating a customer can leave after an appointment or class as part of the review process. A rating of 4.5 or above is considered a positive rating.
To leave a positive rating for a business, clients are encouraged to evaluate the following sanitation and safety measures:
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Employees are wearing protective masks covering their mouths and noses while interacting with clients
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The business has ensured the practice of social distancing by maintaining 6 feet of space between people
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The business is using a contactless checkout process
Benefits of the COVID-19 Ready Badge
Customers are anxious about increased contact with others that could make them more vulnerable to catching the virus while visiting a business. The COVID-19 Ready Badge aims to lower that anxiety and help them make informed decisions about their health and safety.
By obtaining the COVID-19 badge, your business will provide peace of mind to visiting clients while helping you get the feedback you need from clients about your health and safety precautions.
Vagaro Verified COVID-19 Ready Customer Rating
The Vagaro Verified COVID-19 Ready Customer Rating is an average client feedback score focused on COVID-19 Readiness ranging from 1 to 5. This score is calculated from 5 consecutive reviews of 4.5 or higher in the COVID category submitted by customers on their in-store experience. This rolling rating allows Vagaro businesses to improve their rating by replacing older lower scores with newer higher scores as they improve their on-site safety precautions.
Each rating equal to or higher than 4.5 will count toward the minimum number of 5 reviews needed to qualify for the COVID-19 Ready Badge.
How to display the COVID-19 Ready Badge
Once you have been awarded the COVID-19 Ready Badge, it will automatically be displayed on the search and listing pages on Vagaro.com and on your booking page. Vagaro will automatically send you a free COVID-19 Ready window decal sticker upon being awarded the badge, which you can display in your business.
To share an announcement about your COVID-19 Ready Badge via an email marketing message, use one of our COVID-19 Ready templates available in the template gallery of your email builder.
COVID-19 Highlights
Another feature you can use to notify clients about your safety precautions is the COVID-19 Highlights section which can be found on the COVID-19 Ready page on the Settings menu. You can list the specific safety measures you're practicing such as social distancing and sanitation protocol after each visit, and mention that all staff and clients must wear masks. The highlights will be shown to visitors of your Vagaro booking page.
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