What is the COVID-19 Ready Badge?
The Vagaro COVID-19 Ready badge allows customers additional guidance on how to locate a business on Vagaro that is offering services or classes in a clean and safe environment, giving them confidence when booking a service. The badge will be displayed on the search and listing pages on Vagaro.com and on your business page.
To be eligible for this badge, businesses will need 5 or more positive Vagaro Verified COVID-19 Ready customer reviews and have a Vagaro Merchant Services account.
A Vagaro Verified COVID-19 Ready Customer Review is a rating a customer can leave after an appointment or class as part of the review process. A rating of 4.5 or above is considered a positive rating.
To leave a positive rating to a business, clients are encouraged to evaluate the following sanitation and safety measures:
- Employees are wearing protective masks covering mouth and nose while interacting with clients.
- The business has ensured the practice of social distancing by maintaining 6 feet of space between people.
- The business is using a contact-less checkout process.
Benefits of the COVID-19 Ready Badge
Customers are anxious about increased contact with others that could make them more vulnerable to catching the virus while visiting a business. The COVID-19 Ready Badge aims to lower that anxiety and help them make informed decisions about their health and safety.
By obtaining the COVID-19 badge, your business will provide peace of mind to visiting clients, while helping you get the feedback you need from clients about your health and safety precautions.
Vagaro Verified COVID-19 Ready Customer Rating
The Vagaro Verified COVID-19 Ready Customer Rating is an average client feedback score focused on COVID-19 Readiness that ranges from 1-5, calculated from the 5 most recent reviews submitted by customers on their in-store experience. This rolling average allows Vagaro businesses to improve their rating by replacing older lower scores with newer higher scores as they improve their on-site safety precautions.
Each rating equal to or higher than 4.5 will count toward the minimum number of 5 reviews needed to qualify for the COVID-19 Ready Badge.
How to display the COVID-19 Ready Badge
Once you have been awarded the COVID-19 Ready Badge, it will automatically be displayed on the search and listing pages on Vagaro.com and on your booking page. Vagaro will automatically send you a free COVID-19 Ready window decal sticker upon being awarded the badge, which you can display in your business.
To share an announcement about your COVID-19 Ready Badge via an email marketing message, use one of our COVID-19 Ready templates available in the template gallery of your email builder.