Important Notice: Updates to Your Subscription

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26 comments

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    Goddess Mariposa

    i am in Dallas texas we arent open i am a massage therapist what will you do to assist my company. we cant open as yet 

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    Miranda B.

    Hi Goddess Mariposa,

    Texas is not one of the states that we are charging as of this time. We are only charging customers in states that are able to perform business, as listed above.

    Thank you,

    Miranda

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    HEATHER LEWIS

    Thank you for everything you have done to help us. You have been so supportive. I am also impressed by how quickly you rolled out new features to help where you could. I have been a Vagaro customer since 2011 and will continue to be. Thank you!!!

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    Pauline Robertson

    I keep clicking on the deactivation and or the link and the system and it will not let me cancel any of the subscriptions. 

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    Miranda B.

    Hi Pauline,

    Please reach out to our Support Team for assistance with deactivating. You can reach them by going to sales.vagaro.com/contact

    Thank you,

    Miranda

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    Coco Kennell

    Thank you. You guys are swell to have done this for us. I wish you prosperity in you business and other endeavors, joy in your hearts and peace of mind. Be well😉

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    Lindsey Devlin

    Thanks Vagaro! You da best!

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    Jen Syrovy

    Thank you so much for your consideration, I am hopeful Michigan can open soon! 

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    Brittany Lewis

    I’m in Florida and I want to say thank y’all for y’all’s help through this difficult time! It really helped me a lot when you guys did this for us!

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    Connie Pearson

    Vagaro is a mystery machine! How do they do it!?? I am amazed at how knowledgeable everyone is. No one has ever left me hanging. They are like one brain! And I appreciate the connection and concern they have shown to us all...

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    Janie Wilson

    Thank You so much for working with us during this health crisis. My business is forever grateful to you. I have been open
    5/8 but due to social distancing I can only take 4 clients a day .

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    erick Armstead

    Armstead Fitness says thank you for making the decision to help out. it came in very handy.  

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    Stacy Winfree

    Thank you for all the support and FREE subscription and extras you gave to my business during this time! I have always loved my VagaroPro account but now even more! Nice people always get blessed so praying tenfold for you!!! Stacy in TN and we are OPEN!!!

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    Tristan Glaw

    Is there a list for Canadian provinces? We in Ontario are still closed :(

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    Miranda B.

    Hi Tristan,

    As of this time we are not charging Canadian businesses at the full price. This list only reflects which regions are no longer receiving the discounts that Vagaro has been offering throughout the COVID-19 pandemic. So since Ontario is still closed, you will continue to receive discounts to your subscription prices.

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    Levia Love

    I am in california currently falling under esthetics, is there a time frame for something like that?  

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    Miranda B.

    Hi Levia,

    We are only charging the full price to customers in the states listed above at this time. California is not listed, so you will not be charged the full price until a later date.

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    She Wil

    Thank you Vagaro! You are a true gem and I pray that this generosity is returned to you 10 fold!

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    Pauline Robertson

    Thank you for being so generous to allow us to contact our clients during this time and sell online products. 

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    Amy Nobert

    Huh, you still haven’t mentioned Canada in your updates. I suppose I won’t have to pay until you officially set dates for Canada on your app. Shame on you Vagaro. This is my second post, and you obviously have the authority to post or not to post, because my last post never made it into the comments section. I’m thinking it’s time to look into other online booking systems. 🤔👎🏻

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    Miranda B.

    Amy,

    Canada is still not being charged the full subscription price as of this time. We are only listing states and countries on this post who are going to be charged the full price, and when the price change takes affect. As of this time, we do not have a plan in place to charge Canadian businesses, but you will receive an email and see an update to this post once that happens.

    If you are interested in paying the full subscription fees sooner, please contact our Support Team at sales.vagaro.com/contact so they can assist you further.

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    Kathleen Stowell

    Thank you to the team at Vagaro for supporting us. California has not yet released businesses like mine and therefore we are still closed with no date scheduled for reopening. I am assuming since California is not listed, you are still billing us the lower amount. 

    Thank you again,

    Kat

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    Stephanie Pommells

    From Canada. I love Vagaro. I feel you have been very prompt and transparent in your willingness to help Canadian business. Anyone complaining is not reading the notifications thoroughly.  Ive enjoyed the reduction of monthly cost and access to email clients to keep them informed.  You guys implemented all theses things so quicky.  Am thoroughly impressed.  Thankyou. (Love from Toronto)

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    Blakeley Shea

    Thanks so much for EVERYTHING! I’ve been trying to deactivate everything for the past few weeks and I can not get the links to work😭 is there something else I need to do as I don’t want to be charged extra🙏🏼

    💕Blakeley Shea

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    Miranda B.

    Hi Blakeley,

    Make sure you are logged in to Vagaro before clicking on the links, that should help. If that still doesn't work, log into Vagaro, go to Settings, and then select the option for Feature Subscriptions. You will be able to deactivate all of the features on that page.

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    Kimmi Kern

    Thank you for being so helpful during this crises it really made life less stressful! 🧡

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