Sending HIPAA-Compliant Notifications

To send HIPAA-compliant text messages, push notifications, and emails to clients, follow the steps below when using the Vagaro Pro app and Web Versions of Vagaro. 

Click here to learn more about HIPAA Privacy and Security Laws. 

• Vagaro Pro app (next)
• Web Version

Vagaro Pro app

1. Tap More at the bottom of the screen.

2. Select Settings. 

3. Under Booking, select Email & Text Notifications. 

4. Select HIPAA Compliant Notifications. This allows you to send text messages, push notifications, and emails that are compliant with the HIPAA Privacy and Security Laws (the name of the service is not included in these messages).

5. Select Sign the BAA Agreement. The Business Associate Agreement consists of information regarding the allowable and impermissible uses of health information between two HIPAA-compliant organizations.

This agreement must be in place to share health information and is a great way to protect your practice when a breach occurs.

Click here to learn more. 

6. Tap Save when you're finished. 

7. Here's an example of a HIPAA-compliant notification sent to the client. The service that the customer is scheduled to come in for is not included. 

Web Version 

1. Select Settings at the top of the screen.

2. Select Email & Text Notifications on the left sidebar under Booking.

3. Select the HIPAA Compliant Notifications option. This allows you to send text messages, push notifications, and emails that are compliant with the HIPAA Privacy and Security Laws (the name of the service is not included in these messages).

4. Select Sign the BAA Agreement. The Business Associate Agreement (BAA) consists of information regarding the allowable and impermissible uses of health information between two HIPAA-compliant organizations.

This agreement must be in place to share health information and is a great way to protect your practice when a breach occurs.

Click here to learn more. 

5. Finish signing the agreement. Then click Finish when you're ready. 

6. Click Save at the bottom of the screen when you're finished. 

Here's an example of a HIPAA-compliant notification sent to the client. The service that the customer is scheduled to come in for is not included. 

Below: An example of an Email Notification that is not HIPPA-compliant for comparison. You can see that the notification includes the name of the booked service.