Icon
Small business funding from Vagaro
Learn More
Expand your business with Buy Now, Pay Later
Learn More

I'm Missing Credit Card Deposits

Comments

12 comments

  • Avatar
    Arlene Hernandez

    I haven’t received a deposit since the 13th of April , I had to turn in a tax document and did so before deadline and have email I sent it to for confirmation. I’m more than bothered because I have employees and a lease to pay next week ! 

    0
  • Avatar
    Shy Sumlin-Alfa

    I never had trouble receiving deposits. I haven’t received any deposits all week. Already sent email. Please reach out asap.

    0
  • Avatar
    Lisa

    has anyone else not receive their deposits for the week?

    0
  • Avatar
    Jamie Bennett

    Hi Natalie, you should receive your funds with tomorrow's deposit if you made this change before 3 PM Pacific Time, which you did. If you do not receive your funds by the end of the day tomorrow, contact our Support Team. They would be more than happy to help you.

    Thanks!

    0
  • Avatar
    Jamie Bennett

    Hi Kevie,

    We were notified that there is going to be a slight delay with customer deposits today. The bank will be sending out deposits at 3 PM Pacific Time. If you are still having trouble with deposits, please reach out.

    Thanks,

    Jamie 

    0
  • Avatar
    Miranda B

    Hi Jenn,

    Please contact our Support Team at sales.vagaro.com/contact so they can look into this with you.

    0
  • Avatar
    Jamie Bennett

    Hi Lisa,

    I wanted to let you know that your deposit is on the way, but due to some delays, the funds will be available in your account tomorrow, 8/11/23.

    I apologize for any inconvenience this may cause and appreciate your understanding.

    Thanks, Jamie

    0
  • Avatar
    Natalie Green
    I am writing this morning because I noticed we were not getting our Credit Card Depositis intop our checking account. After further review I noticed that a number was transposed. I have gone in and fixed the account number issue. But can you tell me when the CC deposits will be resent?
     
    Thank you so much
    0
  • Avatar
    Rebecca

    Are the problems with the deposits fixed yet?  My deposit report for yesterday 8/10/23 still say nothing.  Hope its fix soon please update.

    0
  • Avatar
    Jamie Bennett

    Hi Rebecca, 

    We have fixed the issue. Please check the bank account attached to your merchant account to confirm the funds deposited.

    Thanks, Jamie

    0
  • Avatar
    Kevie Haymore

    My bank info is correct and I’ve never had an issue, but my deposits for yesterday are not showing up. I can see everything on my transaction list for yesterday but still showing no deposit. This was all done before the cut off time as well.

    0
  • Avatar
    Jenn

    I originally had the wrong bank info in and when I updated it the next day, the funds are still not showing. It was supposed to be deposited on a Tuesday and is now taking longer than expected. What should I do?

    0

Please sign in to leave a comment.