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Update Payment Information, Avoid Suspension of your Account

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Donna J
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To update your Billing Information when your credit card on file has expired or a payment is due, follow the steps below.

  1. If a payment is pending, you'll see a pop-up message when you log into your Vagaro account.
  2. Navigate to Settings > Billing Information.
    settings_billing_info_2x.png
  3. Click the Change Credit Card Info link.
    change_cc_info_2x.png
  4. On the detail screen, provide the credit card information including your billing address.
    change_cc_screen_2x.png
    The Billing Address field will look up the entered address as you type and provide a verified address for you to select.
    addr_fill_in_2x.png
  5. Click Save to store the new information.
Note: You will receive an email when a payment does not go through. Click the Make Payment Now button towards the bottom of the screen to pay the amount that is owed and, if necessary, change the stored credit card information.

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  • Avatar
    Beverly Newman

    How to cancel

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  • Avatar
    Charles I

    Hi Beverly. Please email support@vagaro.com or call 800-919-0157 and we will be able to process this request for you. 

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