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Using a Promo Code - for Customers of a Vagaro Business

Comments

8 comments

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    Dawn

    Does not address how to apply promo code if booking in house, not online

    -1
  • Avatar
    Donna J

    Hi Dawn... this article is directed at customers/clients of your (a Vagaro) business. As the business owner, you can apply a discount during checkout. The Apply Discount drop-down menu lists all active discounts/promo codes. You can apply one if booking from the checkout screen or when you check out a customer after their appointment (unless they've already used a code when booking for themselves online.)

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    Raji Prajapati

    There is no option to put Promo code while booking services in vagrao.com. Is there any any i can do promo code for my service based business.

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    Donna J

    Raji... I'm not sure what you mean, but you create discounts and add promo codes to them on the Settings / Things We Sell / Discounts page. When the customer has the promo code, they can use it when checking an affected service, product, etc. from their online cart.

    Here's what it looks like from the customer's checkout page:
    The customer used the "HOLIDAY50" promo code, which gave 50% off on the selected service (set up when creating the discount). They entered it in the promo code box, clicked Apply, and got the discount applied to the service.

    On the business's settings for the discount, add the promo code to the discount here:

    To learn about creating promo codes, see:

     

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  • Avatar
    Raji Prajapati

    this promo code is not  there while booking for services, it only show if i add it to online shopping cart. 

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    Donna J

    That is how it is supposed to work. A Promo Code is something that you provide to customers to use when they book online. Other types of discounts (Daily Deals, for example) work differently.

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    Nancy Genck

    When booking online the option does not come up for the customer to put in a promo code. How can we fix this? We can do it at point of sale, but how do we enable them to use it when they’re prebooking?

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  • Avatar
    Kimberly Banow

    Hi, Nancy. You will need to require a deposit for bookings to allow customers enter a promo code when they book online. You can refer to this article for information about how to do it:

    https://support.vagaro.com/hc/en-us/articles/17733255383707-Require-a-Customer-Deposit-for-Online-Booking

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