An appointment comment is a note that customers enter when booking an appointment online. You'll be able to view a client's comment when you edit an appointment on your Calendar. You also can add an additional message to the note.
Remember, there's a difference between an appointment comment/note and a customer note. An appointment comment is added to a specific appointment. A customer note is added to the client's profile.
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To view appointment comments, follow the steps below.
1. Click Calendar at the top of the screen.
2. Select the appointment.
3. Click Edit.
4. If a customer added a comment when booking online, you'll see it in the box under Appointment Note when editing the appointment. You can also add a message to the note. Remember the client will not see the comment you add. Click Book once you're done.
5. A yellow note on the appointment means that a comment was added to the service.
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