Gap Time - How to Add a Gap Processing Time in Vagaro (On the Web Version)

A Gap Processing Time allows you to book another appointment while a service is being completed. Let's say you have a customer who has booked a hair and color service and the service requires them to sit under a drier for 45 minutes. Since the customer will not need any assistance during this period, you can book another appointment during this time frame. This is your gap processing time.   

To add a gap time in Vagaro using the Web Version, follow these steps:

• Click Settings at the top of the screen.  
• Select Service/Class Menu on the left side of the screen. 
• Locate the service on the Service/Class Menu. Click the three dots that correspond to the item. Then, click Edit.
• To add a Gap Time to a service, place your cursor in a box that corresponds to an employee in the Duration column. Then click Add Gap Time once the option appears. 
• Click Save when you're finished.

Let's get started!

1. Click Settings at the top of the screen.  

2. Select Service/Class Menu on the left side of the screen. 

3. Locate the service on the Service/Class Menu. Click the three dots that correspond to the item. Then, click Edit.

4. To add a Gap Time to a service, place your cursor in a box that corresponds to an employee in the Duration column. Then click Add Gap Time once the option appears. 

5. Once you click Add Gap Time, enter the Initial Duration, Gap Processing time as well as the Finish Duration. During the gap processing time, the system will allow you to book another appointment. Customers will also see this as an available time on your booking page.

6. Once the Gap Time has been added, you can edit it by placing your cursor in the box where the processing time has been set. Click Edit once this option appears. 

7. Click Save when you're finished.

8. The service, when booked, will display in a lighter color, indicating that the Gap Time has been set. Thus, customers can book another appointment during this time. 

9. You can now book another appointment during the gap time.