Check out customers securely and process credit card payments quickly using the Vagaro EMV reader with Vagaro Pro on a mobile device.
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Note
Vagaro's EMV reader is for use by customers in the United States. For international customers, please see Using the WisePad3 Mobile with Vagaro Pro or Using the WisePOS E with Vagaro.
In this article, we will go over:
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One Dip Into Multiple Accounts: Funds can be automatically routed into multiple merchant accounts in one transaction
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Dip, Tap, or Swipe: Accept payments in more ways than one
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Chargeback Protection: Protect your customers' card-dipped payments from fraud
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iOS and Android Compatible: Our EMV reader works with Apple 9.0+ and Android 5.0+ phones and tablets
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Wireless Connection: EMV reader easily connects to your device with Bluetooth 2.0+
Note
You can't swipe a gift card's mag strip with the EMV reader for selling or redeeming them. Use the mobile device's camera to scan the gift card's barcode.
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Tap Checkout at the bottom of the screen.
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Select a customer and add items to the shopping cart.
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Tap Connect.
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Select EMV Reader.
Note
If you're at a location where multiple Vagaro businesses have EMV readers, you may see multiple readers you can pair with. You don't want to connect to the wrong reader and charge a customer from a different Vagaro business.
Look on the back of your EMV reader to see the serial number and match to your choices for pairing:
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Your device will look for Vagaro Readers nearby.
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Tap Pair.
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This screen appears for a successful pairing.
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Once you've selected the customer and added the items to the Checkout screen, tap Pay with Card.
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You have a choice of checkout types: COVID-Clean Checkout or Checkout on This Device:
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Tap, dip or swipe the card into the EMV reader to process the payment.
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Have the customer select a Tip option. Tap Split to split the tip if multiple service providers have been added to the Checkout screen.
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If you selected Split, enter each employee's amount and tap Continue.
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Tap Next after selecting the tip.
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Have the customer sign on the screen and tap Charge Card.
Note
Payment processing may take longer if multiple service providers have their own merchant accounts for credit card deposits.
When you connect a chip reader to a device, it assigns the reader to that specific device. If another business attempts to use that reader, they'll see a popup stating that the reader is assigned to another business. This means that the other business must unassign the reader first.
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Navigate to → →
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Tap Unassign Reader to disconnect the reader from the device.
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Confirm the unassign action.
Firmware updates keep your EMV reader compatible and current with new media. To update the Firmware of the chip reader, follow the steps below.
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Tap More.
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You'll see a notification to the right of the EMV Reader option. This indicates that an upgrade is available. Select this option.
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Tap Install Now.
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You'll be able to see the progress of the installation.
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The device will auto-connect and display the updated information once the installation is complete.
Comments
5 comments
Can you use EMV reader with an iMac to process payment instead of current mag-swipe reader?
My reader will not pair with my device.
Jeannette, I would advise emailing our support engineers (support@vagaro.com) or calling our support line (1-800-919-0157, ext. 2). From there, we can do some troubleshooting.
Hi Lauren. You can use the EMV with any mobile device as well as a computer.
Can you use emv with Samsung chromebokk
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