With Vagaro's free credit card reader (EMV Reader), you can easily accept Google Pay, Apple Pay, contactless, chip, and swipe payments. To start accepting payments, you must pair the reader with your phone, tablet, Paydesk, or computer.
Note
If you ordered your EMV reader before 3/13/2023, you have the EMV Reader. For more information on identifying which EMV Reader you have, see How Do I Know Which Reader I Have?
Vagaro does not integrate with other payment processors. Vagaro's EMV reader is available for customers in the United States. For international customers, please see Using the WisePad3 Mobile with Vagaro Pro or Using the WisePOS E with Vagaro.
Prerequisites: This feature requires Credit Card Processing.
-
Check the back of the device for a serial number. All Original EMV Readers (not EMV Reader+) have CHB2 for the first four digits.
-
As of 3/13/2023, Vagaro has been shipping out the Vagaro EMV Reader+ (CHB3) to customers who purchase an EMV Reader or redeem the Free Credit Card Reader promotion.
-
All Vagaro EMV Readers+ have a USB-C charging port and a QR code used to pair with the device.
Do not pair your EMV reader through your Bluetooth settings.
-
Turn on the reader by quickly pressing the power button.
-
EMV Reader+: When powered on, the reader will flash blue and beep three times.
-
EMV Reader: When powered on, the reader will flash Blue, Green, and Red.
-
-
Go to the Checkout screen, then tap Connect.
-
The option to select a Vagaro reader will display. Select EMV Reader.
-
Continue with the EMV reader+ or EMV reader steps below
-
Select how you would like to pair:
-
Tap Scan QR Code with Camera and scan the QR code on the back of the reader.
-
Tap Connect with Bluetooth.
Note
Skip this step if you have previously connected to an EMV Reader (CHB2) previously.
-
-
Vagaro Pro will begin searching for EMV readers nearby.
If no reader is found:
-
If no reader is found, make sure that your EMV reader is turned on and is not paired to other devices.
-
If your reader is still not found, please see the Troubleshooting the EMV Reader article or contact Vagaro Support.
-
If there is a second reader in pairing mode nearby and multiple devices are found, select the reader with the correct serial number.
-
-
A 6-digit code displays; tap Copy Code & Continue.
-
A Bluetooth Pairing Request popup will be displayed. Paste or enter the 6-digit code into the text field, then tap Pair.
The pairing code can also be found on the back of the device. Example: BT Passkey: 123456.
After pairing with your device, a Successfully Paired screen will display and return you to the Checkout screen. The Connect button will change to Pay with Card. You can now tap Pay with Card to charge a customer. To learn more, see Charging a Credit Card.
-
Vagaro Pro will begin searching for EMV readers nearby.
-
If no reader is found, make sure that your EMV reader is turned on and is not paired to other devices.
-
If your reader is still not found, please see the Troubleshooting the EMV Reader article or contact Vagaro Support.
-
-
When found, ensure that the serial number on the back of the reader matches the number onscreen.
-
If the onscreen serial number does not match your device, tap Need Help?.
-
If there is a second reader in pairing mode nearby and multiple devices are found, select the reader with the correct serial number.
-
-
Tap Pair.
After pairing with your device, a Successfully Paired screen will display and return you to the Checkout screen. The Connect button will change to Pay with Card. You can now tap Pay with Card to charge a customer. To learn more, see Charging a Credit Card.
Navigate to the Checkout screen, then turn on your reader. Do not tap Connect again. The EMV reader will automatically connect to the last mobile device it was paired with.
When successfully paired, the Connect button will transform into Pay with Card.
When you connect a chip reader to a device, it assigns the reader to the business. If another business attempts to use that reader, they'll see a pop-up stating that the reader is assigned to another business. Please make sure that you unassign the reader before returning, selling, or giving away your EMV reader.
-
Navigate to
→ . -
Tap the reader you want to unassign.
-
If you haven't already, connect to the reader.
-
Tap Unassign Reader to unassign the reader.
-
Confirm the unassign action.
Firmware updates keep your EMV reader compatible and current with new media. To update the EMV reader, follow the steps below.
-
Navigate to
→ . -
Tap an EMV reader assigned to your business.
-
If you haven't already, connect to the reader.
-
If a firmware update is required, the Install Now button will display. Tap Install Now.
-
You'll be able to see the progress of the installation. Once installed, please reconnect to your EMV reader.
Note
If a new firmware update is available, the banner below will display.
Comments
5 comments
Can you use EMV reader with an iMac to process payment instead of current mag-swipe reader?
My reader will not pair with my device.
Jeannette, I would advise emailing our support engineers (support@vagaro.com) or calling our support line (1-800-919-0157, ext. 2). From there, we can do some troubleshooting.
Hi Lauren. You can use the EMV with any mobile device as well as a computer.
Can you use emv with Samsung chromebokk
Please sign in to leave a comment.