Add a Cancellation Policy - Web Version

The Facility Information page allows you to add details about your business for customers to refer to when shopping on your online booking page. These details include your cancellation policies, special instructions for clients, as well as any amenities you offer at the business location.

To add a cancellation policy to the Facility Information, follow these steps on the Web version:

1. Go to Settings > Facility Information.
   
   
   
   
2. Enter the policy info for both the Appointment and Class Cancellation Policy.
   
   Any change made here updates the Appointment Cancellation Policy and Class Cancellation Policy fields found in Settings > Online Shopping Cart.
   
   
3. Click Save.
4. The policies are now visible to your clients on your Vagaro booking page.