To add a cancellation policy to email notifications sent to clients when appointments are booked, follow the steps below when using the Web Version.
1. Select Settings at the top of the screen. Then, click Email & Text Notifications on the left side of the screen under Booking.
2. Enter the policy in the textbox under Include this message in appointment emails. Click Save when you are finished. Now customers will be able to see your cancellation policy when they receive an email notification after booking an appointment.