How to See Customer Responses to Forms

Forms are a great way to get feedback and collect information about your customers. To see all the client responses to the forms you've created and published, follow these steps: 

• Click Forms at the top of the screen.
• Once you get to the main Forms Management screen, locate the document. Then select the Responses option that corresponds to the form you're looking for in the middle of the page. You'll then be able to view the response rate for that specific form. 

Related Article: 

• How to Create a New Form in Vagaro

Let's get started! 

1. Click Forms at the top of the screen. 

2. Locate the form you published. Then click the Responses option that corresponds to the item in the middle of the page in the Status column.  

There are three different ways to see your results:

• You can view a Summary of the responses. 
• You can see Individual responses.
• You can view the results in a Table format.

Let's explore all these formats in more detail. 

Summary

This allows you to see the number of people who responded to a question or statement. It also allows you to see the percentages for each response. 

Notice you can see the name of the respondent by hovering over the client icon next to the response. 

Individual

This allows you to see individual forms submitted by clients.

1. Click on the drop-down under Customer to select the results of a specific client survey. 

2. Select a date under History to see a form that a client completed on a specific day. 

3. Select Details to view more information about a client's most recently submitted form. 

If you select the Details option, you'll be able to see when the client submitted the form. You also can see the Device and IP Address that was used as well as their Location. 

Table

This allows you to see all client responses to each question in a table format. 

Notice you can see the name of the respondent by hovering over the client icon next to the response.