How to Void a Gift Certificate

A gift certificate is a voucher that a client gives to another customer as a present. You can add a dollar amount or service to it and choose from a variety of pre-made templates and designs when creating and selling them to clients. 

To void a gift certificate, follow these steps:

• Click Reports at the top of the screen.
• Select Gift Certificates on the left side of the screen.
• Click Run Report when you're finished adding the appropriate search filters.
• Once you find the item, click on the Action drop-down that corresponds to it on the right side of the page. Then select Void. You're all set!

Let's get started!

1. Click Reports at the top of the screen. 

2. Select Gift Certificates on the left side of the screen. 

3. Click on the drop-down under Status to filter the report by a specific status. 

4. Click Run Report. 

5. Click on the drop-down under Action. Then select Void. 

6. Enter the reason for voiding the item. Then click Save when you're finished.