A gift certificate is a voucher that a client gives to another customer as a present. You can add a dollar amount or service to it and choose from a variety of pre-made templates and designs when creating and selling them to clients.
To see the history and remaining balance of a gift certificate, follow these steps.
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Click Reports.
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Select Gift Certificates under Customers.
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Click Run Report after selecting the filters to use.
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Find the gift card on the list. Click the drop-down list under Action, then select History.
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You can see the following:
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The date a gift card was created or modified
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The initial balance
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The remaining balance
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If there's a service or class tied to the gift certificate
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If the balance was increased or decreased
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The location where the item was redeemed
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The person who created the gift card.
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