How to Customize Appointment Email Notifications

To customize email notifications to include information such as cancellation policies, special requests, and directions to the business, follow these steps when using the Mobile or Desktop Version:

• Once you get to the Settings page, select Email & Text Notifications. 
• Toggle the Appointment Details option. A green color means that it has been turned on.
• Enter the message you want your customers to see under Include this message in appointment emails. 
• Once you're finished, select Save. Then you're good to go!

Related Articles: 

• Why Are My Clients Not Getting Notifications?
• How Do I Set Appointment Notifications and Reminders?

Let's get started!

On the Mobile Version

1. Tap More at the bottom of the screen.

2. Tap Settings

3. Select Email & Text Notifications. 

4. Toggle the Appointment Detail email notifications option. A green color means it's been turned on. 

5. Enter the message you want your customers to see when they receive an Appointment Details email notification. For example, you can include a cancellation policy, a special request, directions to your business or any other updates you want customers to know. 

6. Tap Save. 

On the Desktop Version

1. Click Settings at the top of the screen.

2. Select Email & text Notifications. 

3. Toggle the Appointment Detail option. 

4. Enter the message you want your customers to see when they receive an Appointment Details email notification. For example, you can include a cancellation policy, a special request, directions to your business or any other updates you want customers to know. 

5. Click Save.