Points are given to customers as an incentive to book more services and purchase more products from your business. Customers can collect points when they book classes and services or purchase products, memberships, and packages. Then they can use points to receive services, products, or classes for free if they have enough points.
Related Article: Edit a Customer's Points Balance - Vagaro Pro app
To edit a customer's points balance, follow these steps.
Go to the Customers page, find and select a customer.
Click the Profile tab.
Click Edit under Points Balance to change the value.
Enter the new Points Balance. Then click Save.
You'll see the client's Points Balance on the Checkout screen. Points can be used to redeem services, classes, and products as long as the customer has enough points.
To use points, find the item on the Checkout screen. Then click the checkbox under Use Pts on the right side of the screen.