Follow the steps below to update your bank and merchant account information in the Vagaro account.
- Click your profile icon or initials at the top of the screen and click Merchant Accounts.
- Select the correct merchant under Merchant at the top of the screen (if you have more than one.)
- Click the Merchant Info tab.
- Click Edit to edit your information.
- Provide the requested information to confirm that you are accessing your own merchant account and click Verify.
Now you can edit most of the information on the Merchant Account screen. - Click Save when you're finished with the edits.
Comments
7 comments
There’s no answers on your site about how to switch from small merchant to large merchant. When you first start a business, you estimate your volume. Sometimes you under estimate like I did. I expected under $4000 in credit card transactions but it’s actually well over.
Hi Matt. To switch to the large merchant plan, send a request to support@vagaro.com. Our merchant department can work with you from there.
hello- I do not have the option to "edit" my merchant info (step 5)....although I see everything else, there is no edit button and I would like to change my bank account information.
Hi Victoria... I did some research with the help of our support team, and I found out that there is a known problem with some accounts not displaying that Edit button. It is being worked on, but I'll create a ticket from your comment, so your issue is added to the others. You should hear from support once they've fixed the problem. Thanks!
Update: We have temporarily disabled the edit function. To make changes right now, please contact support. (I've created a ticket from your comment. Support should contact you soon.)
Hello, I am having the same issue as Victoria White. I am unable to change the website associated with my merchant account.
Hi I don't even have a merchant accounts option when i click on my initials it's just
My profile
Business profile
Billing information
Billing history
Purchased products
Cancel subscription
Open at login
Logout
Hi Christine: I checked your account, and *I* see Merchant Info in the list, so I'm not sure why you're not. I created a ticket for this issue and someone from our Support team will be in touch with you.
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