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Print or Email a Receipt from a Past Transaction

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Donna J
  • Updated
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To print or email a copy of a receipt from a past transaction, follow the steps below.

Vagaro Pro app

  1. Navigate to More → Reports → Transaction List.

  2. You can search for specific transactions by entering search terms in the Search box.

  3. Specify a date range and tap GO.

    run_report_vpro_2x.png

  4. Select a transaction, swipe left, and then tap receipt.

    swipe_left_vpro_2x.png

  5. You can email and/or print a copy of the receipt.

    email_print_vpro_2x.png

    1. Tap the email icon, enter a customer email, and then tap Email Receipt.

      email_vpro_2x.png

    2. Tap the up-arrow icon, then select a printer. For Vagaro Receipt Printers, select a printer or tap Add Receipt Printer , then tap Print. If you do not have a Vagaro Receipt Printer, tap Print without selecting a printer.

      print_vpro_2x.png
      select_printer_vpro_2x.png

Web Version

  1. Navigate to Reports → Transaction List.

  2. Set up filters and Advanced Filters and click Run Report.

    run_report_web_2x.png

  3. Click the Action drop-down list for a transaction and click Receipt.

    action_refund_web_2x.png

  4. Click Print to get a paper copy. Click Send Email to email the receipt to the customer.

    print_and_email_web_2x.png

    1. Click Print if you have previously printed on this device. If not, click the up-arrow icon, then select a printer.

      For Vagaro Receipt Printers, hover over Add Vagaro Receipt Printer and click Vagaro Receipt Printer to add a new printer.

      You can select an existing printer, or click Other.

      select_printer_web_2x.png

    2. When sending an email, the email address is pre-filled or you also can enter a different email address. Click Send Email when you're ready.

      email_web_2x.png

    3. Click OK to finish.

      close_alert_web_2x.png

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Comments

2 comments

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    Lilly Cook

    I and My team use chrome and the print window blinks to open but then closes immediately before we can print the receipt. Is there a fix for this?

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    Miranda B

    Hi Lily,

    I would advise you to reach out to our Support Team so they can assist you with troubleshooting this issue. You can reach them by going to sales.vagaro.com/contact

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