How to Cancel a Class in Vagaro (On the Vagaro Pro App)

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    Tammy Slauenwhite

    I would like to be able to delete the series but it says I can't while I have someone signed up, and that I have to do it individually by class. The client already knows the class is being canceled. I signed her up using the multiple sign up method. I can't seem to figure out how to delete her using a multiple sign up method. As it is right now, it seems as they I have to delete each class individually. This means I have to take time to delete 36 class, one at a time. What option am I overlooking to do this more efficiently?

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    Charles I

    Hi Tammy. If you've added the class as a recurring class, you will have an option to delete the occurrence or the series when deleting it. Make sure to select Delete the Series. Please feel free to email us at support@vagaro.com or call us at 800-919-0157, ext. 2 if you need additional assistance. 

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    Tammy Slauenwhite

    Hi Charles. Thank you for your response but that doesn't answer my problem stated in my opening statement.  I understand I can delete a series but when there is someone signed up, I can't delete a series until I delete the client first. I can't delete a client in a batch either. And deleting their account also did not remove them from the class (which is odd as they have no account but they are still listed in the class...that's a glitch).  So I had to delete the client from 36 classes first and then delete the series. Super time consuming.

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