To cancel an appointment, follow these steps when using the Vagaro Pro app:
- Once you access the appointment on your Calendar, select the appointment.
- Tap Change Status.
- Tap Cancel.
- Tap Cancel All to cancel all of the listed appointments. Tap Cancel Selected to cancel the appointments that have been selected. A green color means that the appointment has been selected.
- Enter a comment in the box. This message goes to the customer. Then toggle to add the cancellation to the customer's appointment history. You also have an option to notify the client of the canceled service.
Let's get started!
1. Once you access the appointment on your Calendar, select the appointment.
2. Tap Change Status.
3. Tap Cancel.
4. Tap Cancel All to cancel all of the listed appointments. Tap Cancel Selected to cancel the appointments that have been selected. A green color means that the appointment has been selected.
5. Enter a comment in the textbox.
6. Toggle to add the cancellation to the customer's appointment history. Notice you also can notify the client of the canceled service.
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