To refund a transaction, follow these steps:
- Navigate to More > Reports > Transaction List.
- Find the transaction on the list and select it.
You also can find a transaction that occurred on a specific day by selecting a date range at the top of the screen.
- Swipe left on a transaction and tap Refund.
- Tap Refund just below the selected transaction.
- Enter the correct Refund Amount and then tap Next.
- Enter how you want to distribute the refund and then tap Submit.
- Tap Refund [$xx.xx].
- Enter the reason for the refund.
Select Email Receipt to email a copy to the recipient or Print Receipt to get a paper copy.
- A pop-up message confirms the refund has been processed.