To allow only verified clients, those with an appointment status of "Completed," to leave reviews on the Online Booking Page, follow these steps:
- Once you get to the Settings page, select Online Appointment Rules.
- Select Only Allow Reviews from Verified Customers.
- Once you're finished, press Save. Then you're good to go!
Let's get started!
On the Vagaro Pro App
Remember customers can only leave a review if they are logged into their profile. The profile also must be tied to the Vagaro business. Click on this link if your customers are having issues writing reviews.
1. Tap More.
2. Tap Settings.
3. Tap Online Appointment Rules.
4. Swipe down on the screen to get to the Review section. Select Only Allow Reviews From Verified Customers. A green color means that the option has been enabled. When you're finished, tap Save.
On the Web Version
Remember customers can only leave a review if they are logged into their profile. The profile also must be tied to the Vagaro business. Click on this link if your customers are having issues writing reviews.
1. Click Settings at the top of the screen. Click Online Appointment Rules on the left side of the screen under Booking.
2. Scroll down on the screen to get to the Review section. Select Only Allow Reviews From Verified Customers. A green color means that the option has been enabled. Click Save when you are finished.
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