How to Allow Reviews from Verified Customers

To allow only verified clients, those with an appointment status of "Completed," to leave reviews on the Online Booking Page, follow these steps:

• Go to the Settings page. Then select Online Appointment Rules.
• Select the Only Allow Reviews from Verified Customers option. 
• Press Save. 

Follow the steps below to learn more about this feature. 

• On the Mobile Version
• On the Desktop Version

On the Mobile Version

Remember customers can only leave a review if they are logged into their profile. The profile also must be tied to the Vagaro business. Click on this link if your customers are having issues writing reviews.

1. Tap More at the bottom of the screen once you log in. 

2. Tap Settings.

3. Tap Online Appointment Rules. 

4. Swipe down on the screen to get to the Review section. Select Only Allow Reviews From Verified Customers. A green color means that the option has been turned on.

Tap Save when you're finished.   

On the Desktop Version

Remember customers can only leave a review if they are logged into their profile. The profile also must be tied to the Vagaro business. Click on this link if your customers are having issues writing reviews.

1. Click Settings at the top of the screen. Click Online Appointment Rules on the left side of the screen under Booking. 

2. Scroll down on the screen to get to the Review section. Select Only Allow Reviews From Verified Customers. A green color means that the option has been enabled. 

Click Save when you are finished.