1 - Start a Vagaro Free Trial

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    Sharenda Jordan

    I need a free card reader.

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    Charles I

    Hi Sharenda. Once you sign up for credit card processing or Vagaro Merchant Services, you're eligible to receive a free reader.

    Just follow these steps if you're using a computer:

    • Click Settings at the top of the screen.
    • Select Credit Card Processing on the left side of the screen. 
    • Once you locate the employee as well as the merchant account, select Get Your Free Reader to place the order. It typically takes about three to five business days to receive the reader once it has been ordered.  

    Click this link for more information: https://support.vagaro.com/hc/en-us/articles/360000192774-Credit-Card-Processing-How-to-Get-a-Free-Credit-Card-Reader-in-Vagaro.

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    Brandon Olson

    I'm unable to set up memberships and packages. What is the the point of offering a trial without the ability to try the entire feature set. Most e-commerce and payment processor services offer sandbox accounts for testing so that you can use the service, but no actual transactions are executed. 

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    Donna J

    Hi Brandon... You can set up both memberships and packages without having payment processing configured. You just can't set them up to auto-renew or be sold online. I have a test account without merchant services activated and I just set up a new package and a new membership in it. Please contact support if you need help walking through the setup.

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    Karen Burke

    My account has 2 log ons, with a  card reader.  What should my bill be..?

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    Donna J

    Karen, I believe that you should be paying only for 2 employees with calendars ($35/month) and whatever CC processing fees apply to the account you set up (2.75% per swiped transaction for under $4000/month in processing - 2.2% + $.19/trans for larger accounts). The card reader is free if you use Vagaro Merchant Services for a year, and the transaction fees come out of payments to your business so are not seen as monthly "charges."

    If you have employees with a type of "Admin" rather than "Service Provider" - there is no monthly charge, but Admin employees do not have the calendar feature.

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