Articles in this section

See more

How to Add a Safe IP Address

Avatar
Donna J
  • Updated
Follow

The Safe IP Addresses feature allows you to block a user from accessing the account from any IP address. You can also allow users to log in from any location.

Note

This feature only works if the static IP address is continuous. A dynamic IP address works for a certain period and has to be updated when an Internet Service Provider updates its IP. Check with your ISP to find out if you have a Static or Dynamic IP address. Additionally, this feature does not affect the account owner. It only affects service providers.

Vagaro Pro app

  1. Navigate to More → Settings → Access Levels (Employees).

    1_vpro_more_settings_2x.png
    3_emp_access_levels.png

  2. Select the Safe IP Addresses tab. Then tap Add IP Address.

    You can find your IP address by going to one of these sites:

    Note

    Only the Account Owner can perform this task.

  3. Enter a name for Location, the IP Address, and tap Save.

    vpro_add_ip_addr_2x.png

  4. The IP address has been added to the Safe List.

  5. To temporarily disable an IP address, deselect the toggle switch.

    Select the IP address to edit or delete it from the list and tap Edit or Delete.

    vpro_safe_ip_edit_del_2x.png

Web Version

  1. Navigate to Settings → Employees → Access Levels.

    stock_web_settings_access_lev.png

  2. Click Safe IP Addresses.

    web_safe_ip_tab_2x.png

  3. Your IP is displayed on the screen. Click Add IP Address to add an address to the trusted list.

    You also can find your IP address by going to these sites.

    Note

    Only the Account Owner can perform this task.

  4. Enter a name for Location, the IP Address, and tap Save.

    web_add_ip_addr_2x.png

  5. Your IP Address will be added to the Safe List.

  6. To temporarily disable an IP address, toggle the switch off (gray).

    To edit or delete it from the list, select the IP address and click/tap Edit or Delete.

    web_safe_ip_edit_del_2x.png

Limit Logins to Safe IP Addresses

To limit the places your employees can log in, the Login from any IP address access level must be off. To change this setting, follow these steps:

  1. Navigate to

    Vagaro Pro: More → Settings → Access Levels (see Vagaro Pro, step 1.)

    Web Version: Settings → Employees → Access Levels (see Web, step1.)

  2. Tap the Action menu (3 vertical dots) by the Access Level you want to edit, and tap/click Edit.

  3. Scroll down to the Settings section, find Login from any IP address, and toggle the switch off (gray).

    al_login_any_ip_off_2x.png

    If you haven't already added any Safe IP addresses, you'll be prompted to before setting the switch.

With the access level off, an employee who tries to log in from a different IP address will get the message below. They must connect to a wi-fi network with a trusted IP to access the account.

safe_ip_warning_2x.png

Related articles

Comments

0 comments

Please sign in to leave a comment.