This FAQ covers questions Vagaro users have asked about MySite. If a question has not been answered in this FAQ, please leave a comment below or contact our Support Team.
Some general questions about MySite, including the difference between your MySite and Vagaro Vagaro Listing Page.
You can set up your new website on your phone, tablet, computer, or Pay Desk. See here to learn more.
Your Vagaro Listing Page can be found on the Vagaro Marketplace and uses Vagaro's branding and color theme. Your listing page is generated for all Vagaro businesses for free; however, it can't be customized.
Vagaro MySite is your own professional, custom website. It has a completely different URL from your booking page and can look completely different. You can customize your website as much as you want and tailor it to your business's brand.
If you want a personalized website for all your business locations, you will need to purchase a MySite subscription for each location. However, some Vagaro Components allow you to sync information from another business. For example, you can edit the Book Now Vagaro Component so that customers can select a business location before booking.
Within the MySite editor, you can place Vagaro components on your website. Components are the building blocks that make up the visual elements of your site, like images, business hours, and your service menu. Vagaro components sync from your Vagaro business and require no maintenance once added. For instance, if you add the Facility Information Vagaro component, it will display all the information set in your Vagaro settings exactly as it appears on your Vagaro Listing Page. Any changes you make to the Facility Information within Vagaro will automatically be reflected on your website.
No, there are no contracts with MySite. You can activate and deactivate it at any time.
To deactivate MySite:
Yes, you can hire a Vagaro designer to build a website for you with your MySite subscription. You can request this service from the Vagaro Store. This service is currently free for a limited time! See here to learn more.
FAQs about purchasing and connecting a domain to MySite.
You can connect your domain to Vagaro in just a few steps. Once set up, it can take up to 48 hours to update.
Yes, you can connect as many domains as you want to your MySite. You will be required to log in to your provider and update the DNS settings to connect it to Vagaro.
Any domains purchased through a third party or domains.vagaro.com will need to be reconnected to your MySite. The process is simple, and your new domain will be updated within 48 hours.
If you purchased a domain through domains.vagaro.com, you will need to connect that domain from GoDaddy. The credentials you entered for domains.vagaro.com will work for GoDaddy's website.
Changing your DNS (Domain Name System) settings is like updating the address book for your website on the internet. To make this change, you typically update the DNS settings at your domain registrar (the company where you originally registered your domain). Connecting a domain involves replacing the old DNS server information with the new DNS server information provided by Vagaro.
You may have entered your DNS settings incorrectly. Ensure that you've added all the required DNS information shown when connecting your domain. For example, ensure that the correct CNAME provided by Vagaro is entered into your provider's DNS settings.
FAQs about the old website builder. As a general statement, the old website builder will be discontinued in the future.
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