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Customer Having Trouble Logging In (Not Password)

If your customer is having trouble with their log in name and/or password, you can help.

 

Go to Customers--> Select your Customer from the drop down list--> Click Email Login information

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 Click OK

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 This will send the customer their current Log in name and Password via their email

 

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They will now have access to their profile with the User Name and Password.

 

 (If your customer is having trouble logging in and it's not a password problem, click here for help.)

 

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