To sell and redeem a gift card, follow the steps below when using a computer or the Desktop Version.
To reuse old gift cards, send an Excel spreadsheet with the numbers you'd like to use to firstname.lastname@example.org. Once we receive the spreadsheet, we will send a request to our development team to input the numbers manually so that you can use the old gift cards again.
In this article, we will go over:
Selling Gift Cards
1. Click Checkout.
2. Click on the All Customers tab. Then, select the customer. You also can enter the name of the customer in the box above.
3. Swipe or scan the Gift Card by using a USB credit card reader or a USB barcode scanner. Once you scan or swipe the card on the Checkout screen, you'll see the pop-up below. The gift card number will automatically appear on the screen. You can also click Auto Generate to produce a number.
4. Click the drop-down under Service/Class to select an item or enter a dollar amount in the box under Amount.
5. Click the calendar icon to set an expiration date for the item. Select the Recipient or click New if the customer doesn't have a profile. Click Save when you're finished.
6. Enter the payment. Then click Checkout. Your customer will receive the card once the checkout has been completed.
Redeeming Gift Cards
1. To redeem a gift card, click Checkout at the top of the screen.
2. Select the recipient.
3. Once you add a service or item to the Checkout screen, swipe the gift card using a USB credit card reader or scan it with a barcode scanner. The full dollar amount of the outstanding balance will appear in the Current Balance column. You can manually enter the amount you want to use in the box under How much to use? Click on the checkbox next to the gift card number on the left side to select it.
4. Click Redeem GC when you're ready.
5. Enter the remaining payment. Then click Checkout.