How to Create Donations, Track Gift Certificates Sold from Another System




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    Alana Harper

    When a gift certificate that was given for free is redeemed, does it show up as profit in reports?

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    Mary Schwartzenberger

    I have the same question. When we are not receiving any money from the gift receipt, I am currently having to manually subtract the amount of the gift certificate from my monthly reports. There needs to be a way to indicate that we are not being paid for this and that it is a donation.

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    Crystal Kosa

    Is there an answer somewhere???

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    Renee Knipp

    Has this ever been address?

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    Carol Nace

    great question. I also noticed when you void a transaction, it still shows a gross income. Not good for monthly reconciliation ease.

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    Nikki Feeney

    i normally just cash the client off as 100% discount and write voucher in cash off notes in this case rather then use gift certificates, this way it doesn't affect my profit reporting
    (vagaro advised me to do it this way in a help chat )

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    Amy Bennett


    hello, can i import previous gift certificates? I have them all in excel, thanks


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    Daniel C



    Yes, we do allow for the import of old gift certificates. You will need to provide us an Excel spreadsheet to We require some basic information: First / Last name or sender and recipient, gift certificate ID, amount on the gift certificate. Some optional information that would help with your tracking of import would be: expiration dates and the initial balance.

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